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9.2

Spot Score

Setmore - Appointment Scheduling Software

Setmore Reviews in April 2025: User Ratings, Pros & Cons

Streamline your appointments and boost conversions.

4.6

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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Setmore Reviews & Ratings

4.6

Excellent

Based on 2489 ratings & 2115 reviews

Rating Distribution

Excellent

(2097)

Very Good

(13)

Good

(4)

Poor

(1)

Terible

(0)

Expert's Review

Setmore has garnered rave reviews for its exceptional customer service and user-friendly platform. Customers have praised the quick response times and knowledgeable support staff, particularly mentioning representatives like Joshua, Anutham, and Salman for their expertise in troubleshooting and providing detailed guidance. Users appreciate the platform's ...Read more

Setmore pros and cons

  • Effective and prompt customer support, providing thorough assistance and guidance.

  • Easy-to-use interface with clutter-free workspace and intuitive design.

  • Valuable insights and suggestions provided during onboarding sessions for business optimization.

  • Clear explanations and patient responses to queries, ensuring understanding for users.

  • Possible complexity for beginners due to the richness of features without adequate support.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.

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Showing 61-70 out of 2115

DS

Diana Sakkur

07/22/24

5 out of 5

Demo with Joshua

Had a very informative demo with Joshua, answered all of my questions, showed all the features. Happy to start using Setmore:)

M

Max

07/18/24

5 out of 5

Onboarding with Joshua

Onboarding with Joshua Joshua answered all questions that was asked. His demo was insightful and specific. Great job!!

AP

Antoinette Phang

07/18/24

5 out of 5

Joshua was very helpful and fully…

Joshua was very helpful and fully explained the features of the service. He was able to answer questions that I asked with expertise. Both pleasant and polite Looking forward to using the service Thank you Joshua

C

customer

07/16/24

5 out of 5

I was impressed with how quickly I was…

I was impressed with how quickly I was I able to set up a demo, and for the Anutham's punctuality. His delivery was pleasant and thorough.

PE

Pure Essence of Beauty LLC

07/15/24

5 out of 5

Michelle was extremely helpful and…

Michelle was extremely helpful and patient! When I didn’t understand her instructions she took the initiative to do it for me on her end and confirm that it was the correct way I wanted my booking payments to appear. Her kindness was greatly appreciated 😊

KS

Kim Scruggs

07/12/24

5 out of 5

So Helpful

Hema was very informative and willing to answer questions that I had about our particular situation. She bore with me through some internet issues and gave me a great overview of Setmore.

CK

Chris Kelly

07/12/24

5 out of 5

Anutham Chakvarthy was excellent at…

Anutham Chakvarthy was excellent at helping me understand the set more software. He was very thorough and answered all of my questions. I appreciate his assistance and his excellent customer service.

RN

Richard Nelson

07/12/24

5 out of 5

Tom is a genuine product expert

Tom is a genuine product expert. He makes the experience fun, and quickly solves your problem. It is always a pleasure to be helped by a professional of his calibre.

VV

Vessy Vergilova

07/11/24

5 out of 5

Siddharth was brilliant!

I am a new customer who was trying desperately to integrate the platform with Fb and IG for an entire day and kept receiving different errors and different agents were jumping on my open ticket. It wasn't until Siddharth joined in and finally helped me resolve my problem. He was so patient, polite and thorough with his explanations, tried few different approaches until it all clicked together. I am beyond grateful as the experience was stressing me out and as a new customer and first time ...

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A

allie

07/10/24

5 out of 5

Anutham was great to work with

I had my demo with Anutham and he was very helpful! He walked through each section on the site, answered all my questions and shared his screen and helped share my screen to show me exactly where I needed to go and how to achieve my goals. I forgot a few questions during our meeting and emailed him after and he replied very quickly with the answers. After meeting with Anutham and knowing how great customer support is, I feel more confident in moving my team over to use Setmore.