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9.2

Spot Score

Setmore - Appointment Scheduling Software

Setmore Reviews in April 2025: User Ratings, Pros & Cons

Streamline your appointments and boost conversions.

4.6

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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Setmore Reviews & Ratings

4.6

Excellent

Based on 2489 ratings & 2115 reviews

Rating Distribution

Excellent

(2097)

Very Good

(13)

Good

(4)

Poor

(1)

Terible

(0)

Expert's Review

Setmore has garnered rave reviews for its exceptional customer service and user-friendly platform. Customers have praised the quick response times and knowledgeable support staff, particularly mentioning representatives like Joshua, Anutham, and Salman for their expertise in troubleshooting and providing detailed guidance. Users appreciate the platform's ...Read more

Setmore pros and cons

  • Effective and prompt customer support, providing thorough assistance and guidance.

  • Easy-to-use interface with clutter-free workspace and intuitive design.

  • Valuable insights and suggestions provided during onboarding sessions for business optimization.

  • Clear explanations and patient responses to queries, ensuring understanding for users.

  • Possible complexity for beginners due to the richness of features without adequate support.

  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities and customization options.

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Showing 131-140 out of 2115

SH

Samuel Haney

04/14/24

5 out of 5

Very knowledgeable and very Patient

Very knowledgeable and very Patient. Great attitude!!

AA

Aquayemi Akinsanya

04/12/24

5 out of 5

Great Service

Great Service, with clarity of guidance and with informative advice for best practices of using the platform.

J

JAI

04/12/24

5 out of 5

Very Impressed!

I am very impressed with Setmore so far. It's far exceeded my expectations. I had a couple of questions (on a Sunday morning). Siddharth was very helpful! While Setmore does not offer all the features I need, their customer service is top class. Setmore is leading this industry. HIGHLY RECOMMENDED!

KM

Kiran M

04/10/24

5 out of 5

Joshua provided an excellent…

Joshua provided an excellent walk-through; he was quick yet thorough, equipping me with all the essential details I needed. Speaking with him was a breeze, and now I feel quite knowledgeable about the application.

KB

Kim Bartels

04/08/24

5 out of 5

Excellent Setmore Onboarding session…

Excellent Setmore Onboarding session with Joshua today! Thank you, Joshua! You were able to "meet me where I was at" as a new user and answered so many important questions for me, saving me tons of time as I move forward using Setmore. Much appreciated! KB

KM

Kerona Motsie

04/04/24

5 out of 5

Above and Beyond

This was the best Customer Service I have ever received, Joshua went above and beyond by making things so easy for me to understand, and he really helped me with understanding the overall application and strategic implementation for my business and service. I had a bit of trouble connecting to the call on time, but Joshua Jude's persistence in checking in and helping me sort out the issue was much appreciated. Thank you so much!

C

Christy

04/03/24

5 out of 5

Customer Service

Prem, the representative I spoke to, was absolutely fabulous. He listened, requested additional information and then fixed the issue. Excellent customer service!

SA

SHANE ALLEN

04/03/24

5 out of 5

Great experience with the setmore…

Great experience with the setmore support. I was shown how to use the platform by an extremely patient and knowledgeable individual. Many thanks!

BC

Benita Ceballos

04/01/24

5 out of 5

Joshua was very thorough with his…

Joshua was very thorough with his explanation of how Setmore works, and a few intricacies he showed me. I could have not figured them out on my own. Or it would have taken me time and experimentation. This way I can jump right in and use all the tools. Thank you!

K

Kim

03/31/24

5 out of 5

Impressive and effective - 10/10!

I did a lot of research into a free scheduling tool, and I am so happy I chose Setmore. My business has been using them for 1 year now. The system is easy to follow and offers so many features as a free tool. It's easy to process refunds and their email settings are very effective. Setmore sends auto-emails to remind customers and us (the business) of appointments. They also ask customers for reviews which has been really beneficial. Setmore also populates a video call meeting for each ...

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