9.5
Spot Score
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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KK
Keri K
01/07/24
"Great Software to Manage Workflow"
What do you like best about ServiceTitan? The software and system are so easy to use. They provide support that is unmatched by any other system we have used. Service Titan integrates with all the other apps and platforms we utilize so it has been a seamless process.
KK
Keri K
01/07/24
"Great Software to Manage Workflow"
What do you like best about ServiceTitan? The software and system are so easy to use. They provide support that is unmatched by any other system we have used. Service Titan integrates with all the other apps and platforms we utilize so it has been a seamless process.
JH
Julie Hoyne
12/26/23
***First Service Mechanical was using…
***First Service Mechanical was using Service Trade previous to our onboarding with Service Titan. We had a terrible on-boarding experience with Service Trade. After the initial 30 days we had almost no help with any questions or concerns. If we did have questions, the only contact was to text the tech chat box that responded by sending us an article to read. If the article was of no help, we had to find our own work around. We had to do all of the troubleshooting. It was extremely ...
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JH
Julie Hoyne
12/26/23
***First Service Mechanical was using…
***First Service Mechanical was using Service Trade previous to our onboarding with Service Titan. We had a terrible on-boarding experience with Service Trade. After the initial 30 days we had almost no help with any questions or concerns. If we did have questions, the only contact was to text the tech chat box that responded by sending us an article to read. If the article was of no help, we had to find our own work around. We had to do all of the troubleshooting. It was extremely ...
Read more
J
Juan
12/19/23
Shilpa is so responsive and ready to…
Shilpa is so responsive and ready to help us out always!
EB
Erick B
12/19/23
"Service Titan has the potential to be everything a Contractor needs"
What do you like best about ServiceTitan? I love how they offer so much flexibility and customization in your software. Payroll tracking is also amazing. What do you dislike about ServiceTitan?
EB
Erick B
12/19/23
"Service Titan has the potential to be everything a Contractor needs"
What do you like best about ServiceTitan? I love how they offer so much flexibility and customization in your software. Payroll tracking is also amazing. What do you dislike about ServiceTitan?
J
Juan
12/19/23
Shilpa is so responsive and ready to…
Shilpa is so responsive and ready to help us out always!
AU
Anonymous User
12/14/23
"User Friendly Smooth Interface"
What do you like best about ServiceTitan? Cloud based, fast tech service, user friendly, personalization, What do you dislike about ServiceTitan?
AU
Anonymous User
12/14/23
"User Friendly Smooth Interface"
What do you like best about ServiceTitan? Cloud based, fast tech service, user friendly, personalization, What do you dislike about ServiceTitan?
