9.5
Spot Score
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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MA
Marisa Ambrosi
01/31/24
Communication Highly Impressionable
We had the pleasure of Allen Sarkissian being assigned to our company as the "Customer Success Manager" and it was truly a pleasure to have him on our side. We experienced some challenges from our data transfer and Allen tackled them 1 by 1 and his communication was outstanding. There were also a few instances where other members from his team jumped in to help out and they showcased the same level of support that he did. It isn't too often that I experience the level of support that Allen ...
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MA
Marisa Ambrosi
01/31/24
Communication Highly Impressionable
We had the pleasure of Allen Sarkissian being assigned to our company as the "Customer Success Manager" and it was truly a pleasure to have him on our side. We experienced some challenges from our data transfer and Allen tackled them 1 by 1 and his communication was outstanding. There were also a few instances where other members from his team jumped in to help out and they showcased the same level of support that he did. It isn't too often that I experience the level of support that Allen ...
Read more
ES
Emilie Schimmel
01/25/24
Our current CSM
Our current CSM, Rae Phillips, is awesome. So thorough and fantastic at follow through. She leads, advises, coaches, encourages, and problem solves like a boss.
ES
Emilie Schimmel
01/25/24
Our current CSM
Our current CSM, Rae Phillips, is awesome. So thorough and fantastic at follow through. She leads, advises, coaches, encourages, and problem solves like a boss.
B
BB
01/24/24
Our CSM Rules!
Victor has been an excellent business partner. No problem is too small or too big for him to help us through. He's quick to offer alternative solutions when we need them, and is in tune enough with our business model and how we operate to offer relevant solutions for us. Huge fan!
B
BB
01/24/24
Our CSM Rules!
Victor has been an excellent business partner. No problem is too small or too big for him to help us through. He's quick to offer alternative solutions when we need them, and is in tune enough with our business model and how we operate to offer relevant solutions for us. Huge fan!
MM
Michelle Micheletti
01/23/24
Going the extra mile!
Caryn has been a great partner in representing Service Titan, helping to assist with our needs and providing additional insight to utilize the offerings better.
LM
Len Marketing Team
01/23/24
Service Titan has played a pivotal role…
Service Titan has played a pivotal role in streamlining our internal processes.
MM
Michelle Micheletti
01/23/24
Going the extra mile!
Caryn has been a great partner in representing Service Titan, helping to assist with our needs and providing additional insight to utilize the offerings better.
LM
Len Marketing Team
01/23/24
Service Titan has played a pivotal role…
Service Titan has played a pivotal role in streamlining our internal processes.
