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9.5

Spot Score

ServiceTitan - Field Service Management Software

ServiceTitan Reviews in April 2025: User Ratings, Pros & Cons

Streamline your field service operations with ease.

4.1

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ServiceTitan offers custom pricing plan

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ServiceTitan Reviews & Ratings

4.1

Very Good

Based on 430 ratings & 334 reviews

Rating Distribution

Excellent

(263)

Very Good

(41)

Good

(9)

Poor

(4)

Terible

(17)

Expert's Review generated by AI

ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more

ServiceTitan pros and cons

  • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

  • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

  • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

  • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

  • The software may have a steep learning curve for new users, especially without proper guidance or training.

  • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

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Showing 21-30 out of 334

LM

Logan Martin

08/01/24

5 out of 5

ST Review

ST is great. We were able to streamline operations and there is a lot of room for our company to grow within ST.

JW

Jessica Woodruff Smith

08/01/24

5 out of 5

ServiceTitan is AMAZING

ServiceTitan is the most high powered software for the trades. It really helps in all aspects of the business- from customer journey to job costing to payroll and beyond!

LM

Logan Martin

08/01/24

5 out of 5

ST Review

ST is great. We were able to streamline operations and there is a lot of room for our company to grow within ST.

JW

Jessica Woodruff Smith

08/01/24

5 out of 5

ServiceTitan is AMAZING

ServiceTitan is the most high powered software for the trades. It really helps in all aspects of the business- from customer journey to job costing to payroll and beyond!

SM

Steph McCord

07/26/24

5 out of 5

Great!

A++++++ service

SM

Steph McCord

07/26/24

5 out of 5

Great!

A++++++ service

T

Tyson

07/24/24

5 out of 5

CSM James is extremely helpful.

CSM James is extremely helpful.

T

Tyson

07/24/24

5 out of 5

CSM James is extremely helpful.

CSM James is extremely helpful.

SS

Scott Stewart

07/12/24

5 out of 5

Carl is great to work with

Carl is great to work with, if he does not know the answer he is always quick to get the information needed to solve our problems. If the solution does not exist, he helps get us involved with the right people to share our feedback to help create solutions down the road.

OL

Owie Lismoras

07/12/24

5 out of 5

I commend Angie Sjobeck

I commend Angie Sjobeck, the CSM. She was great!