9.5
Spot Score
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Showing 11-20 out of 334
AM
Annette M
11/06/24
Sanny Ng is always a pleasure to work…
Sanny Ng is always a pleasure to work with. She is awesome. Service Titan always offering something new and improved.
SS
Scott Stewart
11/01/24
Kyle is great
Kyle is great, always helpful and gets things done.
MH
Miranda H
10/11/24
5 Stars for ServiceTitan
ServiceTitan is an amazing software for the trades!
RC
Rob Couture
09/30/24
My CSM Jennifer W
My CSM Jennifer W. is awesome. Has answers or finds them quickly for us.
A
AshT
09/27/24
Love ServiceTitan
We have been using ServiceTitan for 3.5 years at this point and truly could not be doing what we're doing without it. Yes, there's defiantly been some hiccups, but we have a GREAT account rep that always gets us through. There is SO much more to Titan than what you learn when you on board, but it's worth the slow learn and really integrating the product into your business.
PP
Paul Polheber
09/26/24
Roberto worked with several teams…
Roberto worked with several teams within Service Titan to help with an urgent need our company was facing. I truly believe that he wants nothing but for our company to be successful and to enhance our use of the platform to its fullest.
DW
Damien Wesner
09/25/24
It has been a tremendous experience…
It has been a tremendous experience working with Service Titan to transition our locations from an out-dated and limited CRM to a platform that will help our Franchisees scale up their business in a dynamic way. They have been a true partner from the discovery phase to implementation of Service Titan across the brand. The detailed and in-depth training across the network has been the most rewarding part of the experience and it does not stop there. There is always a next step success plan ...
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DC
Dennis Cope
09/19/24
Getting great support.
The product is awesome and so is my new advisor Sam. he gets back to me with real information that moves my use of the product in small ways continually. These small assists are so important int he overall use of the software its making a HUGE impact.
S
Samuel
09/06/24
Our experience with ServiceTitan has…
Our experience with ServiceTitan has been nothing short of outstanding. From the seamless integration to the intuitive user interface, every aspect of this platform has significantly enhanced our operational efficiency. The customer support team is incredibly responsive and knowledgeable, always ready to assist with any queries or issues we encounter. ServiceTitan’s robust features have streamlined our scheduling, dispatching, and invoicing processes, allowing us to focus more on ...
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CD
cris dutelle
08/23/24
CSM team was very helpful appreciate…
CSM team was very helpful appreciate everything you guys do
