spotsaas-logo
Get Listed

9.5

Spot Score

ServiceTitan - Field Service Management Software

ServiceTitan Reviews in April 2025: User Ratings, Pros & Cons

Streamline your field service operations with ease.

4.1

Add to compare

ServiceTitan offers custom pricing plan

Request a Quote

ServiceTitan Reviews & Ratings

4.1

Very Good

Based on 430 ratings & 334 reviews

Rating Distribution

Excellent

(263)

Very Good

(41)

Good

(9)

Poor

(4)

Terible

(17)

Expert's Review

ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more

ServiceTitan pros and cons

  • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

  • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

  • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

  • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

  • The software may have a steep learning curve for new users, especially without proper guidance or training.

  • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 151-160 out of 334

AU

Anonymous User

08/17/22

5 out of 5

"Wonderful System for Contractors"

What do you like best about ServiceTitan? Love that they are constantly updating the software and that it is very user-friendly. What do you dislike about ServiceTitan?

AU

Anonymous User

08/17/22

5 out of 5

"Wonderful System for Contractors"

What do you like best about ServiceTitan? Love that they are constantly updating the software and that it is very user-friendly. What do you dislike about ServiceTitan?

AU

Anonymous User

07/13/22

5 out of 5

"Highly Recommended"

What do you like best about ServiceTitan? Service Titan has a very smooth, easy to use, real time interface for both the office &field employees. What do you dislike about ServiceTitan?

AU

Anonymous User

07/13/22

5 out of 5

"Highly Recommended"

What do you like best about ServiceTitan? Service Titan has a very smooth, easy to use, real time interface for both the office &field employees. What do you dislike about ServiceTitan?

LP

Lindsey P

03/03/22

5 out of 5

"Operations Coordinator"

What do you like best about ServiceTitan? Service Titan has allowed us to increase business with our current team and has allowed us to be completely digital! We love the Customer communication tools, and our customers love to get a photo of our technicians before they arrive! The support that Service Titan provides us is incredible as they are always willing to answer questions as they arise.

LP

Lindsey P

03/03/22

5 out of 5

"Operations Coordinator"

What do you like best about ServiceTitan? Service Titan has allowed us to increase business with our current team and has allowed us to be completely digital! We love the Customer communication tools, and our customers love to get a photo of our technicians before they arrive! The support that Service Titan provides us is incredible as they are always willing to answer questions as they arise.

AU

Anonymous User

02/03/22

5 out of 5

"It is ten times better than the last software we had which was Davisware."

What do you like best about ServiceTitan? The ease of running reports and user friendly on the tablet What do you dislike about ServiceTitan?

AU

Anonymous User

02/03/22

5 out of 5

"It is ten times better than the last software we had which was Davisware."

What do you like best about ServiceTitan? The ease of running reports and user friendly on the tablet What do you dislike about ServiceTitan?

DL

Drew Lunham

02/02/22

5 out of 5

ServiceTitan Elite Contractor Software

ServiceTitan helps keep all our work orders , billing and payroll streamlined. They are constantly updating and adding features to make the software better. It can help a service based contractor stay organized and profitable. Would highly recommend

DL

Drew Lunham

02/02/22

5 out of 5

ServiceTitan Elite Contractor Software

ServiceTitan helps keep all our work orders , billing and payroll streamlined. They are constantly updating and adding features to make the software better. It can help a service based contractor stay organized and profitable. Would highly recommend