9.5
Spot Score
Streamline your field service operations with ease.
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ServiceTitan offers custom pricing plan
ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more
Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.
Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.
Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.
Valuable training and support provided during onboarding, making the transition smooth and successful for users.
The software may have a steep learning curve for new users, especially without proper guidance or training.
Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.
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Oana Soltani
04/04/23
Great software, great customer support
We started our venture with Service Titan at the end of 2019. The process of switching over from our previous software was quite difficult due to many customizations we needed, but Riley, our Implementation Manager really walked us through. A special shout out to Adam Hennager, our Success Manager for helping us with every issue we in countered along the way, for his patience, support and understanding. Overall, the customer support is amazing. The software is covering most of the aspects ...
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Liz
04/04/23
Lead with Confidence
Service Titan has given us the opportunity to be transparent. It has put us on the leading edge of technology in the industry. The software has helped us become more effecient and effective leaders.
M
Madison
04/04/23
Adaptable Software
ServiceTitan is a highly adaptable software that works for many companies. It is nearly an all in one software. Your one stop shop for everything and more. I speak very highly of ServiceTitan and appreciate all it does for the company and myself!
AP
Art Plumbing, AC & Electric
04/04/23
Been with Service Titan for eight years…
Been with Service Titan for eight years they take care of everything they’re responsive. Our account rep is awesome and they get things done.
J
Jeff
04/04/23
Finally a Product that continues to develop
Service Titan continues to develop their product and is genuinely interested in adding features to help take businesses to the next level. It is so common for products like this to become stagnant because they work "good enough" it is refreshing to know that Service Titan has not developed this mentality.
RC
Robin Cody
04/04/23
Service Titan is an all in one software…
Service Titan is an all in one software for home service companies. It truly does everything you could need. They are constantly improving and adapting to the market based upon real customer requests and experiences. This software has streamlined our business and allowed us to see a 22% growth in revenue from 2020 - 2021, and 14% each year following.
MW
Matthew Wallner
04/04/23
Great Product Advances Growth!
ServiceTitan is a powerful technology that promotes growth. We were not even using ServiceTitan to its full potential, and still grew massively year over year. We discovered that our growth accelerated once we went deep, found our issues, and fixed them. The opportunity to contact a team of experts when I have a problem with ServiceTitan is one of the advantages I value the most. Whether you are looking for fresh innovation, financial growth, or a community of service professionals that ...
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Mark
04/03/23
I have had amazing interactions with Service Titan
I have had great interactions with several members of the ST community in my last 2 years. I enjoy feeling as though we have an open dialog with their company as opposed to just then being a service provider, which allows us to get customizations and changes to the system itself when needed. So happy we made the switch to Service Titan and I would recommend it to anyone who is in a service industry.
SG
Sheena G
02/13/23
"Most user-friendly program out there!"
What do you like best about ServiceTitan? ServiceTitan is one of those programs that just about anyone can figure out. Extremely user-friendly and easy to use. What do you dislike about ServiceTitan?
JP
J P
02/03/23
"Very user friendly"
What do you like best about ServiceTitan? It is very easy to use, easy to navigate integrations, typical account setup. I appreciate the customer and location as different pages so one customer is able to have multiple locations
