spotsaas-logo
Get Listed

9.5

Spot Score

ServiceTitan - Field Service Management Software

ServiceTitan Reviews in April 2025: User Ratings, Pros & Cons

Streamline your field service operations with ease.

4.1

Add to compare

ServiceTitan offers custom pricing plan

Request a Quote

ServiceTitan Reviews & Ratings

4.1

Very Good

Based on 430 ratings & 334 reviews

Rating Distribution

Excellent

(263)

Very Good

(41)

Good

(9)

Poor

(4)

Terible

(17)

Expert's Review

ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful tool for service-based companies. Clients consistently praise the exceptional customer support team for their quick responses and extensive knowledge, with standout ...Read more

ServiceTitan pros and cons

  • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

  • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

  • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

  • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

  • The software may have a steep learning curve for new users, especially without proper guidance or training.

  • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 111-120 out of 334

JH

Jesus Hernandez

06/04/23

5 out of 5

The check lists are a great way to…

The check lists are a great way to creat value with the customer and the tracking is great.

PR

Paula Ramirez

06/03/23

5 out of 5

Easy lo learn and helpful

I like the system, Is pretty cool and simple

AB

Anthony Bucci

06/01/23

5 out of 5

User friendly

Easy to use and accessible on desktop and mobile.

BG

Bobby Gimenez

05/29/23

5 out of 5

We changed over to Service Titan 3…

We changed over to Service Titan 3 years ago and what an improvement to our company, We are much more efficient now and save a great amount of time on dispatching our Technicians and our sales team. Thank you!

TB

Tracey Birtel

05/29/23

5 out of 5

CUSTOMER SERVICE REPRESENTATIVE

USER FRIENDLY

VC

Van Cook

05/04/23

5 out of 5

The customer service is great and…

The customer service is great and professional and the are on point in helping you resolve whatever your issue is. They also will walk you through step by step to make sure everything is understood and give you the tools to use it for you next time it occurs

JM

Jake M

04/18/23

5 out of 5

"Been Using ServiceTitan for Years"

What do you like best about ServiceTitan? I've used ServiceTitan for several years now with more than one company. I've recommended it to more than one company as it's clearly the best CRM.

RM

Ryan Miller

04/10/23

5 out of 5

Its incomparable

Its incomparable The software is so much better than the market currently has. I am 100% confident my company and my life would not be where it is today without Service Titan.

SP

Stephanie Postell

04/09/23

5 out of 5

Best software for my company!

I have been with Service Titan for almost 8 years and I would not choose any other software to run my business! There trainers are second to none and they are always looking for ways to help me improve and get the most out of the software.

D

David

04/09/23

5 out of 5

ServiceTitan is THE TITAN!

Been using this for years, keeps getting better and better.