Efficiently manage your field service operations.
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Starts from $22/User/Month
ServicePRO presents a comprehensive solution for scheduling and dispatching customer support personnel, streamlining the process of managing service requests efficiently. Users appreciate the platform's user-friendly interface, making it easy for both administrators and end-users to navigate. The system's ability to centralize all requests in one place, utilizing ...Read more
Easy to use interface, making it accessible for both new users and administrators.
Allows for customization to specific ticket types and tasks, with satisfactory reports.
Centralizes all information in one place, enhancing workflow efficiency and communication.
Supports cloud platform, facilitating scalability and flexibility in operations.
Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially.
Performance issues encountered when adding features, impacting overall system functionality.
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JC
Jonathan C
11/07/14
"ServicePro Helps Us Meet our Help Desk and Member Needs"
What do you like best about ServicePRO? Service Pro is completely web-based with no desktop client needed. It is responsive and presents a nice interface for both our 50 technicians and our end-users when handling work orders, purchase requests and change management requests.