ServiceDock

World class customer feedback management and insights

What do you like best? Capturing honest feedback from our customers, both transacting and non-transacting, is key to establishing what we are doing right and wrong in our stores. Working with ServiceDock has been a revelation because we're capturing 3 times more feedback than we did with the web-based solution we were using, which means we now hear the voice of the customer louder and clearer than ever before. Customers can now engage with our surveys effortlessly using their favourite ...

"World class customer feedback management and insights"

What do you like best about ServiceDock? Capturing honest feedback from our customers, both transacting and non-transacting, is key to establishing what we are doing right and wrong in our stores. Working with ServiceDock has been a revelation because we're capturing 3 times more feedback than we did with the web-based solution we were using, which means we now hear the voice of the customer louder and clearer than ever before. Customers can now engage with our surveys effortlessly using ...