spotsaas-logo
Get Listed
Serviceaide ChangeGear - Service Desk Software

Serviceaide ChangeGear Reviews in January 2025: User Ratings, Pros & Cons

Transform your IT service management with ChangeGear.

3.9

Add to compare

Serviceaide ChangeGear offers custom pricing plan

Serviceaide ChangeGear Reviews & Ratings

3.9

Very Good

Based on 135 ratings & 86 reviews

Rating Distribution

Excellent

(40)

Very Good

(30)

Good

(9)

Poor

(4)

Terible

(3)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 49-54 out of 86

AU

Anonymous User

07/12/18

2 out of 5

"Mostly Positive, lacks integration"

What do you like best about Serviceaide ChangeGear? Strict adherence to ITIL framework, stable platform. What do you dislike about Serviceaide ChangeGear?

AU

Anonymous User

07/10/18

2 out of 5

"Workable, but not elegant"

What do you like best about Serviceaide ChangeGear? Most common functionality is included. It is easy to see what is active and in which groups.

AU

Anonymous User

07/10/18

1.5 out of 5

"Changegear in the hospital setting"

What do you like best about Serviceaide ChangeGear? I like the variety of views you are provided to view tickets What do you dislike about Serviceaide ChangeGear?

AU

Anonymous User

05/07/21

1 out of 5

"Meh"

What do you like best about Serviceaide ChangeGear? Simple to set up and run. Can use right out of the box. What do you dislike about Serviceaide ChangeGear?

MW

Mark W

05/16/19

1 out of 5

"NOT for MSP's"

What do you like best about Serviceaide ChangeGear? It is very good at being an ITIL ticketing system. The functions are there for a fully featured system. Incident, Change, Problem, REquest, etc. What it does it does well. It has a nice UI and it good for NEW companies, coming from another ticketing system you will find it a pain for the app team to move.

AU

Anonymous User

03/30/15

1 out of 5

"LImited Functionality and Wrong Direction"

What do you like best about Serviceaide ChangeGear? Simple to use if you only want the very basics of a service desk solution.