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Serviceaide ChangeGear - Service Desk Software

Serviceaide ChangeGear Reviews in January 2025: User Ratings, Pros & Cons

Transform your IT service management with ChangeGear.

3.9

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Serviceaide ChangeGear offers custom pricing plan

Serviceaide ChangeGear Reviews & Ratings

3.9

Very Good

Based on 135 ratings & 86 reviews

Rating Distribution

Excellent

(40)

Very Good

(30)

Good

(9)

Poor

(4)

Terible

(3)

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Showing 71-80 out of 86

AU

Anonymous User

07/10/18

3 out of 5

"Solid but Quirky Solution"

What do you like best about Serviceaide ChangeGear? Clean interface and like the internal notes and knowledgebase sections

AU

Anonymous User

05/10/21

2.5 out of 5

"ChangeGear review"

What do you like best about Serviceaide ChangeGear? Easy of use for the analyst in inputting data when configured, it does what it needs to do for a basic ITMS tool set.

AU

Anonymous User

07/11/18

2.5 out of 5

"Changegear review"

What do you like best about Serviceaide ChangeGear? Knowledgebase, friendly user interface. What do you dislike about Serviceaide ChangeGear?

AU

Anonymous User

07/11/18

2.5 out of 5

"User"

What do you like best about Serviceaide ChangeGear? System is web base so can access easily. What do you dislike about Serviceaide ChangeGear?

AU

Anonymous User

07/11/18

2.5 out of 5

"Support Experience"

What do you like best about Serviceaide ChangeGear? The employees are very friendly. The ticket system is easy to use but needs some improvements.

AU

Anonymous User

07/10/18

2.5 out of 5

"Ticketing interface"

What do you like best about Serviceaide ChangeGear? User interface for end users in Incidents and Service Requests

KE

Kevin E

07/10/18

2.5 out of 5

"Pleasant"

What do you like best about Serviceaide ChangeGear? The site doesn't break down. It is constantly up. What do you dislike about Serviceaide ChangeGear?

AU

Anonymous User

07/10/18

2.5 out of 5

"ChangeGear Info"

What do you like best about Serviceaide ChangeGear? Ease of use and ability for recording each step and who has approved.

AU

Anonymous User

08/30/17

2.5 out of 5

"Works fine, not great. Not designed for something as large as my organization."

What do you like best about Serviceaide ChangeGear? Form creation is fairly straight forward with visual editor. Template capacity allows for reusability of generic items for more specific situations.

AU

Anonymous User

07/16/18

2 out of 5

"An acquired taste"

What do you like best about Serviceaide ChangeGear? Many pieces of ChangeGear are customizable which is great What do you dislike about Serviceaide ChangeGear?