Transform your IT service management with ChangeGear.
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Serviceaide ChangeGear offers custom pricing plan
Serviceaide ChangeGear stands out as a robust IT service management solution appreciated by users for its comprehensive workflow and approvals functionalities, facilitating smooth audit processes. The product excels in enhancing communication within organizations, offering flexibility in designing and deploying requests rapidly without the need for coding. Users ...Read more
Excellent workflow/approvals functionality for tracking audits effectively.
Enhances communication and collaboration among various business areas.
Flexibility in designing and deploying requests quickly without coding.
Ability to develop and maintain custom forms and workflows.
Adapting to the richness of features and customizations can be complex for newcomers without adequate support.
Limited third-party apps and connectors in the Marketplace may restrict advanced functionalities.
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Showing 71-80 out of 86
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Aaron D
12/22/17
"Flexible Product for a demanding business."
What do you like best about Serviceaide ChangeGear? The flexibility that ChangeGear offers allows us to quickly adapt to any demands that our business requires. We're able to increase efficiency of our current processes with each release. In each of their releases, we're seeing additional features being added. Those features are often utilized in our environment quickly, as we're seeing immediate improvement in our processes.
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Aaron D
12/22/17
"Flexible Product for a demanding business."
What do you like best about Serviceaide ChangeGear? The flexibility that ChangeGear offers allows us to quickly adapt to any demands that our business requires. We're able to increase efficiency of our current processes with each release. In each of their releases, we're seeing additional features being added. Those features are often utilized in our environment quickly, as we're seeing immediate improvement in our processes.
BW
Ben W
12/21/17
"Highly Satisfied ChangeGear Customer"
What do you like best about Serviceaide ChangeGear? We like the ease of use along with the powerful features. Well designed and easily customizable by customers without consulting help.
ST
Sean T
12/06/17
"ChangeGear - Solid, implementation a little tough"
What do you like best about Serviceaide ChangeGear? The web interface is solid and easy to use - consistent throughout all of the modules.
ST
Sean T
12/06/17
"ChangeGear - Solid, implementation a little tough"
What do you like best about Serviceaide ChangeGear? The web interface is solid and easy to use - consistent throughout all of the modules.
AU
Anonymous User
08/30/17
"Works fine, not great. Not designed for something as large as my organization."
What do you like best about Serviceaide ChangeGear? Form creation is fairly straight forward with visual editor. Template capacity allows for reusability of generic items for more specific situations.
RG
Richard G
08/29/17
"Communication and support has improved within the department and company"
What do you like best about Serviceaide ChangeGear? Change, Problem Modules and Service Catalog What do you dislike about Serviceaide ChangeGear?
HS
Howie S
08/25/17
"Feature-rich, Flexible, Complete ITSM Solution for a Very Competitive Price"
What do you like best about Serviceaide ChangeGear? The flexibility to configure the system, the price for what you get, how well it is based on ITIL, user interface is easy to use and very consistent between modules, integration of Crystal reports, they continue to enhance the system.
AU
Anonymous User
08/24/17
"IT Director"
What do you like best about Serviceaide ChangeGear? I like their technology roadmap. The introduction of artificial intelligence is exciting.
AU
Anonymous User
08/24/17
"IT Director"
What do you like best about Serviceaide ChangeGear? I like their technology roadmap. The introduction of artificial intelligence is exciting.
