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Serviceaide ChangeGear - Service Desk Software

Serviceaide ChangeGear Reviews in January 2025: User Ratings, Pros & Cons

Transform your IT service management with ChangeGear.

3.9

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Serviceaide ChangeGear offers custom pricing plan

Serviceaide ChangeGear Reviews & Ratings

3.9

Very Good

Based on 135 ratings & 86 reviews

Rating Distribution

Excellent

(40)

Very Good

(30)

Good

(9)

Poor

(4)

Terible

(3)

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Showing 61-70 out of 86

AU

Anonymous User

07/10/18

4 out of 5

"Simple if simplified is what you looking for"

What do you like best about Serviceaide ChangeGear? simple to use, easy, if that is what your looking for then this is your product to use.

ST

Sean T

12/06/17

4 out of 5

"ChangeGear - Solid, implementation a little tough"

What do you like best about Serviceaide ChangeGear? The web interface is solid and easy to use - consistent throughout all of the modules.

CS

Corey S

08/24/17

4 out of 5

"Robust solutions for every occasion"

What do you like best about Serviceaide ChangeGear? ChangeGear offers an extreme level of customization. Solutions are more limited by imagination than the platform itself. Truly a complete package.

MA

Muhammad A

06/09/21

3.5 out of 5

"A comprehensive ITSM tool"

What do you like best about Serviceaide ChangeGear? Ease of configuration and flexibility of the product. New features that are added recently such as Task Spawning, Multiple Workflows, Intelli Search, New Service Portal etc.

JW

Jason W

12/14/18

3.5 out of 5

"Solid tool set for ticketing and project management"

What do you like best about Serviceaide ChangeGear? Ease of use for our end users from a UI and workflow notifications.

PK

Patrick K

08/16/18

3.5 out of 5

"Mixed bag"

What do you like best about Serviceaide ChangeGear? It is very customizable and flexible in defining how your process works.

CC

Corey C

07/16/18

3.5 out of 5

"Easy enough to use, but often times slow responsiveness. "

What do you like best about Serviceaide ChangeGear? How easy it is to use and get used to. You can navigate through ChangeGear easily, and the integration of my workplaces directory of employees saves a lot of time.

AU

Anonymous User

07/12/18

3.5 out of 5

"Works Great"

What do you like best about Serviceaide ChangeGear? Knowledge Base and Ticketing. We user the Change control also

MS

Michele S

07/11/18

3.5 out of 5

"Change Gear"

What do you like best about Serviceaide ChangeGear? The ability to close multiple tickets at the same time. What do you dislike about Serviceaide ChangeGear?

AU

Anonymous User

07/11/18

3.5 out of 5

"Easy to use and gives you a detailed analysis. "

What do you like best about Serviceaide ChangeGear? I use it for mostly change management. And it gives very detailed perspective of the required change.