Transform your IT service management with ChangeGear.
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Serviceaide ChangeGear offers custom pricing plan
Serviceaide ChangeGear stands out as a robust IT service management solution appreciated by users for its comprehensive workflow and approvals functionalities, facilitating smooth audit processes. The product excels in enhancing communication within organizations, offering flexibility in designing and deploying requests rapidly without the need for coding. Users ...Read more
Excellent workflow/approvals functionality for tracking audits effectively.
Enhances communication and collaboration among various business areas.
Flexibility in designing and deploying requests quickly without coding.
Ability to develop and maintain custom forms and workflows.
Adapting to the richness of features and customizations can be complex for newcomers without adequate support.
Limited third-party apps and connectors in the Marketplace may restrict advanced functionalities.
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Showing 41-50 out of 86
AU
Anonymous User
07/11/18
"Extremely positive"
What do you like best about Serviceaide ChangeGear? The ability to manage my views and see who the last to respond to a ticket was.
AU
Anonymous User
07/11/18
"Excellent product at a reasonable price."
What do you like best about Serviceaide ChangeGear? ChangeGear provides a package of services that completely cover our ITSM needs and is fully compliant with the ITIL framework. The product is also very flexible and can be adapted to the client's needs easily. Usually by the client with included tools.
AU
Anonymous User
07/11/18
"Excellent Product requires Even better Support/Implementation to be On Top"
What do you like best about Serviceaide ChangeGear? The workflows and details on processes lacked on old application.
JR
Juan R
07/11/18
"A superb helpdesk ticketing program"
What do you like best about Serviceaide ChangeGear? ChangeGear is easy to navigate and the views can be customizable very easily. I would recommend this to everyone - or at least try it before making your decision.
AU
Anonymous User
07/11/18
"Excellent product"
What do you like best about Serviceaide ChangeGear? Dashboard highlights of key areas of monitoring What do you dislike about Serviceaide ChangeGear?
MM
Matthew M
07/11/18
"Great product if you have the resource to dedicate to it"
What do you like best about Serviceaide ChangeGear? I like how flexible ChangeGear is when it comes to customizing it for your own organization's workflows and processes. Granted, it's ITL-compliant out of the box, so it has shed some light on failures of our own processes, but I see that as a good thing.
MS
Michele S
07/11/18
"Change Gear"
What do you like best about Serviceaide ChangeGear? The ability to close multiple tickets at the same time. What do you dislike about Serviceaide ChangeGear?
AU
Anonymous User
07/11/18
"Easy to use and gives you a detailed analysis. "
What do you like best about Serviceaide ChangeGear? I use it for mostly change management. And it gives very detailed perspective of the required change.
AU
Anonymous User
07/11/18
"Easy to use and gives you a detailed analysis. "
What do you like best about Serviceaide ChangeGear? I use it for mostly change management. And it gives very detailed perspective of the required change.
MS
Michele S
07/11/18
"Change Gear"
What do you like best about Serviceaide ChangeGear? The ability to close multiple tickets at the same time. What do you dislike about Serviceaide ChangeGear?
