Transform your IT service management with ChangeGear.
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Serviceaide ChangeGear offers custom pricing plan
Serviceaide ChangeGear stands out as a robust IT service management solution appreciated by users for its comprehensive workflow and approvals functionalities, facilitating smooth audit processes. The product excels in enhancing communication within organizations, offering flexibility in designing and deploying requests rapidly without the need for coding. Users ...Read more
Excellent workflow/approvals functionality for tracking audits effectively.
Enhances communication and collaboration among various business areas.
Flexibility in designing and deploying requests quickly without coding.
Ability to develop and maintain custom forms and workflows.
Adapting to the richness of features and customizations can be complex for newcomers without adequate support.
Limited third-party apps and connectors in the Marketplace may restrict advanced functionalities.
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Showing 31-40 out of 86
PK
Patrick K
08/16/18
"Mixed bag"
What do you like best about Serviceaide ChangeGear? It is very customizable and flexible in defining how your process works.
PK
Patrick K
08/16/18
"Mixed bag"
What do you like best about Serviceaide ChangeGear? It is very customizable and flexible in defining how your process works.
AU
Anonymous User
07/17/18
"We have been using this tools more than 7 years and we are very happy wth this products."
What do you like best about Serviceaide ChangeGear? I like the search option, it search from the body of the tickets. What do you dislike about Serviceaide ChangeGear?
CC
Corey C
07/16/18
"Easy enough to use, but often times slow responsiveness. "
What do you like best about Serviceaide ChangeGear? How easy it is to use and get used to. You can navigate through ChangeGear easily, and the integration of my workplaces directory of employees saves a lot of time.
CC
Corey C
07/16/18
"Easy enough to use, but often times slow responsiveness. "
What do you like best about Serviceaide ChangeGear? How easy it is to use and get used to. You can navigate through ChangeGear easily, and the integration of my workplaces directory of employees saves a lot of time.
AU
Anonymous User
07/16/18
"An acquired taste"
What do you like best about Serviceaide ChangeGear? Many pieces of ChangeGear are customizable which is great What do you dislike about Serviceaide ChangeGear?
DD
Dan D
07/12/18
"Wonderful ITIL product"
What do you like best about Serviceaide ChangeGear? we can now be standardized on policies and procedures. When we make a change, it needs approval and we can go back and look at the change. The cmdb feature allows us to keep track of our assets which was something we never did very well prior to Changegear. The piece we like is that we integrated our voice mail by sending the message to an email which opens a ticket.
AU
Anonymous User
07/12/18
"Works Great"
What do you like best about Serviceaide ChangeGear? Knowledge Base and Ticketing. We user the Change control also
AU
Anonymous User
07/12/18
"Works Great"
What do you like best about Serviceaide ChangeGear? Knowledge Base and Ticketing. We user the Change control also
AU
Anonymous User
07/12/18
"Mostly Positive, lacks integration"
What do you like best about Serviceaide ChangeGear? Strict adherence to ITIL framework, stable platform. What do you dislike about Serviceaide ChangeGear?
