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8.8

Spot Score

Sertifi - Electronic Signature Software

Sertifi Reviews in April 2025: User Ratings, Pros & Cons

Yes, "Streamlining business finalization, one signature at a time.

4.8

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Sertifi Reviews & Ratings

4.8

Excellent

Based on 290 ratings & 194 reviews

Rating Distribution

Excellent

(170)

Very Good

(21)

Good

(3)

Poor

(0)

Terible

(0)

Expert's Review

Sertifi has garnered positive reviews over the past year, with users highlighting its key strengths. Users appreciate the ability to create customized forms and receive helpful feedback on the legitimacy of credit card transactions, aiding in fraud prevention. The seamless integration with platforms like Salesforce makes document signing and payment collection ...Read more

Sertifi pros and cons

  • Provides a secure way to receive credit card information, enhancing trust and security for both users and clients.

  • Streamlines the process of document signing and payment collection, saving time and increasing efficiency.

  • User-friendly platform that is easy to use for all parties involved, reducing the need for manual paperwork and transitions.

  • Some users find the process of creating administrators and managing features not as intuitive, requiring additional support.

  • Limited customization options for editing documents on mobile devices, potentially hindering user experience.

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Showing 81-90 out of 194

NF

Nicole F

08/22/17

5 out of 5

"Fabulous product!"

What do you like best about Sertifi? Very easy to use, efficient. Makes our sales process so much easier for our clients! All around a great product! What do you dislike about Sertifi? I dislike that the finish and submit button is at the top of the document instead of the bottom (that's only because I had to pick Something) What problems is Sertifi solving and how is that benefiting you? Signing up our client for software subscriptions as well as any other purchases. It just makes the ...

Read more

MH

Micah H

08/21/17

4 out of 5

"Excellent E-Signature Vendor For SalesForce"

What do you like best about Sertifi? I love not having to fax and chase down agreements and payment information anymore. It let's you know when the document is opened and when it is signed as well. Also, I like the ability to sign in person with the client when doing a demonstration to capture the immediate interest. What do you dislike about Sertifi? The sign in person feature that integrates with Zuora broke over a month ago and we are still waiting on resolution from both companies. This ...

Read more

DT

David T

01/12/17

5 out of 5

"Excellent E-Signature vendor, integrated within our website"

What do you like best about Sertifi? Integration is easy. Features are great...more than what we currently use, but sufficient for us to grow into. Price beat other solutions and was comparable to in-house development, while being more robust and competitive with cutting-edge tech and continued development. What do you dislike about Sertifi? Search is lacking. I'd like to be able to search for a document by name. I am able to search by user by email address. Recommendations to others ...

Read more

DT

David T

01/12/17

5 out of 5

"Excellent E-Signature vendor, integrated within our website"

What do you like best about Sertifi? Integration is easy. Features are great...more than what we currently use, but sufficient for us to grow into. Price beat other solutions and was comparable to in-house development, while being more robust and competitive with cutting-edge tech and continued development. What do you dislike about Sertifi? Search is lacking. I'd like to be able to search for a document by name. I am able to search by user by email address. Recommendations to others ...

Read more

IC

Internal Consultant in Consumer Services

11/06/15

4 out of 5

"Inside Sales"

What do you like best? That it sends reminders to merchants if they have not signed the agreement yet. I also really enjoy how fast the process is once they get the email with agreement info! What do you dislike? The "one time add on" section...it is always wrong. What problems are you solving with the product? What benefits have you realized? Making it easier for a merchant to just quickly fill out payment info. They can fill everything out on their own time and it is a fast process.

AU

Anonymous User

11/06/15

4 out of 5

"Inside Sales"

What do you like best about Sertifi? That it sends reminders to merchants if they have not signed the agreement yet. I also really enjoy how fast the process is once they get the email with agreement info! What do you dislike about Sertifi? The "one time add on" section...it is always wrong. What problems is Sertifi solving and how is that benefiting you? Making it easier for a merchant to just quickly fill out payment info. They can fill everything out on their own time and it is a fast ...

Read more

CH

Cody H

11/06/15

3 out of 5

"I use sertifi to get signed agreements from out merchants"

What do you like best about Sertifi? It makes the process of collecting a signed agreement quite fast and pain free, which is absolutely necessary for us. What do you dislike about Sertifi? It isn't the most reliable tool, and we often encounter issues that totally throw off the process. Because collecting payment info and signatures is such a sensitive activity, even the slightest hiccups can have bad effects. What problems is Sertifi solving and how is that benefiting you? We have to ...

Read more

MS

Matthew S

11/05/15

4.5 out of 5

"Perfect Compliment to our Application Infrastructure"

What do you like best about Sertifi? Payment Gateway option that integrates with our billing system. What do you dislike about Sertifi? There isn't anything specific that I would reference here. Recommendations to others considering Sertifi: If you are using Zuora as your billing system, then it's a no-brainer What problems is Sertifi solving and how is that benefiting you? At the end of 2014, we decided to give our application infrastructure a face-lift to support the growth of our ...

Read more

JD

Julia D

11/05/15

4.5 out of 5

"Easy-to-use tool that makes my life easier!"

What do you like best about Sertifi? I like how simple it is. I can fill out an electronic agreement and send it to a potential client while I have them on the phone in less than 3 minutes. I also like that I can quickly make edits to an agreement even after I've sent it. What do you dislike about Sertifi? I wish it was easier for people to open the document on their mobile phone or iPad and fill it out that way as opposed to on an actual computer. My prospective clients are small business ...

Read more

MS

Matthew S

11/05/15

4.5 out of 5

"Perfect Compliment to our Application Infrastructure"

What do you like best about Sertifi? Payment Gateway option that integrates with our billing system. What do you dislike about Sertifi? There isn't anything specific that I would reference here. Recommendations to others considering Sertifi: If you are using Zuora as your billing system, then it's a no-brainer What problems is Sertifi solving and how is that benefiting you? At the end of 2014, we decided to give our application infrastructure a face-lift to support the growth of our ...

Read more