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8.8

Spot Score

Sertifi - Electronic Signature Software

Sertifi Reviews in April 2025: User Ratings, Pros & Cons

Yes, "Streamlining business finalization, one signature at a time.

4.8

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Sertifi Reviews & Ratings

4.8

Excellent

Based on 290 ratings & 194 reviews

Rating Distribution

Excellent

(170)

Very Good

(21)

Good

(3)

Poor

(0)

Terible

(0)

Expert's Review

Sertifi has garnered positive reviews over the past year, with users highlighting its key strengths. Users appreciate the ability to create customized forms and receive helpful feedback on the legitimacy of credit card transactions, aiding in fraud prevention. The seamless integration with platforms like Salesforce makes document signing and payment collection ...Read more

Sertifi pros and cons

  • Provides a secure way to receive credit card information, enhancing trust and security for both users and clients.

  • Streamlines the process of document signing and payment collection, saving time and increasing efficiency.

  • User-friendly platform that is easy to use for all parties involved, reducing the need for manual paperwork and transitions.

  • Some users find the process of creating administrators and managing features not as intuitive, requiring additional support.

  • Limited customization options for editing documents on mobile devices, potentially hindering user experience.

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Showing 91-100 out of 194

JD

Julia D

11/05/15

4.5 out of 5

"Easy-to-use tool that makes my life easier!"

What do you like best about Sertifi? I like how simple it is. I can fill out an electronic agreement and send it to a potential client while I have them on the phone in less than 3 minutes. I also like that I can quickly make edits to an agreement even after I've sent it. What do you dislike about Sertifi? I wish it was easier for people to open the document on their mobile phone or iPad and fill it out that way as opposed to on an actual computer. My prospective clients are small business ...

Read more

ML

Michael L

11/03/15

4 out of 5

"Operationally Excellent"

What do you like best about Sertifi? The report capabilities are helpful when analyzing data. On a day-to-day basis, the functions and operations of the system are easy to learn and utilize. What do you dislike about Sertifi? With any system there will be flaws. I primarily dislike the bugs that cause the system to pause and be inactive. However, this happens not too often, when it does it makes it difficult to continue the operations. What problems is Sertifi solving and how is that ...

Read more

AC

Andrea C

03/10/15

4.5 out of 5

"Great Tool"

What do you like best? - high functionality - seamless integration with Salesforce.com What do you dislike? After the implementation was complete it was a slow process getting our team used to a different interface vs. what we were using before. Now that our team is familiar with Sertifi, we have no complaints. What problems are you solving with the product? What benefits have you realized? Efficiency in completing SOWs - time saving vs. manually signing and scanning Convenience of our ...

Read more

AC

Andrea C

03/10/15

4.5 out of 5

"Great Tool"

What do you like best? - high functionality - seamless integration with Salesforce.com What do you dislike? After the implementation was complete it was a slow process getting our team used to a different interface vs. what we were using before. Now that our team is familiar with Sertifi, we have no complaints. What problems are you solving with the product? What benefits have you realized? Efficiency in completing SOWs - time saving vs. manually signing and scanning Convenience of our ...

Read more

MG

Michelle G

03/03/15

5 out of 5

"Sertifi is very user-friendly & has met our companies needs"

What do you like best about Sertifi? I love that the system is 99.9% reliable. We use a different system before and it failed on us plenty of times causing major payroll issues. It's user-friendly for both us as the employer and our employees using the system. What do you dislike about Sertifi? I have heard from certain employees that they don't receive a fax cover sheet. This happens maybe 15% of the time. Sometimes the faxes won't come through at all, sometimes they will come through ...

Read more

AU

Anonymous User

03/02/15

5 out of 5

"Great Product Overall"

What do you like best about Sertifi? I love the ease of navigation throughout the system. What do you dislike about Sertifi? I dislike the fact that you have to pay to make any changes. What problems is Sertifi solving and how is that benefiting you? It solves the issue of proof of authorization.

AI

Administrator in Cosmetics

03/02/15

5 out of 5

"Great Product Overall"

What do you like best? I love the ease of navigation throughout the system. What do you dislike? I dislike the fact that you have to pay to make any changes. What problems are you solving with the product? What benefits have you realized? It solves the issue of proof of authorization.

CP

Chase P

03/02/15

5 out of 5

"Great Product, Even Better Support"

What do you like best about Sertifi? Sertifi has been an excellent product for our Sales team and a vital tool for us to expedite contract closure. Our team picked up the eContracting process very quickly, and because Sertifi integrated with our existing systems (SalesForce.com, Conga Composer, etc.), it was a breeze incorporating the tool into our workflows. My interactions with Customer Support have also been positive and timely. What do you dislike about Sertifi? My only "dislike" (which ...

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ES

Executive Sponsor in Staffing and Recruiting

03/02/15

4.5 out of 5

"It works out of the box "

What do you like best? They are a SME who cares about their customers. The product is easy to use and just works. What do you dislike? There were a few bits we didn't understand but they helped us with those and now everything is great. Recommendations to others considering the product: Look around at the other vendors they are all similar its the aftercare that's diffrent and the reason to go with them. What problems are you solving with the product? What benefits have you ...

Read more

AU

Anonymous User

03/02/15

4.5 out of 5

"It works out of the box "

What do you like best about Sertifi? They are a SME who cares about their customers. The product is easy to use and just works. What do you dislike about Sertifi? There were a few bits we didn't understand but they helped us with those and now everything is great. Recommendations to others considering Sertifi: Look around at the other vendors they are all similar its the aftercare that's diffrent and the reason to go with them. What problems is Sertifi solving and how is that benefiting ...

Read more