SentricHR (Formerly SentricWorkforce) Reviews in January 2025: User Ratings, Pros & Cons

Sentric Workforce is generally user-friendly

What do you like best? Generally easy to find area of website that you need to work in What do you dislike? I wish updates to employee information would all show in one place instead of several tabs What business problems are you solving with the product? What benefits have you realized? Use for open enrollment of benefits

Ok Product

What do you like best? It is the first HRIS system my company has used, so the main feature we like is the ability for employees to submit time off requests and track hours more efficiently. What do you dislike? The limited reporting capabilities. Other HRIS systems I've used at previous employers have much better reporting tools. What business problems are you solving with the product? What benefits have you realized? Candidate tracking and employee time off tracking

Sr. Human Resources Generalist

What do you like best? I like the ability to pull different reports when needed. I also appreciate the expertise when it comes to payroll issues. What do you dislike? After the upgrade to version 2 we've been experiencing a lot of issues. I also didn't like that we couldn't build our performance reviews in Sentric. How we have to use a different website for time clocks. Recommendations to others considering the product Make a list of all that you need in an HRIS system. Don't let ...

It works for what we need it for right now

What do you like best? I do appreciate Sentric's willingness to find work arounds for us or create new things for us. It seems like we always need something complicated set up for us and Sentric does their best to help us. Sentric is good for what we need it for right now due to some other programs we still use, like Quickbooks. What do you dislike? I wish the candidate tracking portion was more streamlined and had more features to help with categorizing candidates and filtering etc. ...

Payroll Processing on Sentric Workforce

What do you like best? The customer service is above any I have seen in the industry. What do you dislike? It is a good solution for small business but not mid-markets Recommendations to others considering the product: Limited to what their software can do for larger companies, but a great software for smaller companies. What problems are you solving with the product? What benefits have you realized? Processing payroll through Sentric has been good for specialized small business ...

This system gets us by, but definitley needs work as I have many situations to rerpot weekly.

What do you like best? It allows HR to handle recruiting on line and managers to have an online access to an employee personnel file to get rid of paper and the time and attandance module works fairly well What do you dislike? So many querks almost on a daily basis that I have to send in support tickets to have fixed. The responses often are "we are aware of this - it is a bug in the system and we are working on it". So we have to find work arounds and it is very frustrating. ...

Sentric Review

What do you like best? Employee benefit enrollments and terminations What do you dislike? Creating new job requisitions, updating job descriptions What business problems are you solving with the product? What benefits have you realized? Always running into editing issues inside the requisitions, job descriptions

Great Implementation Team!

What do you like best? Access to customer support. Everything housed together - time administration, benefits, employment records, appraisals, training, recruitment, etc. Hire to retire system. What do you dislike? One way communication within the system. People side talks with Time Administration, but Time Administration doesn't communication to the People side. As such, requires a lot of back and forth between the two. What business problems are you solving with the product? What ...

Sentric Workforce Good but not Great

What do you like best? The payroll feature is very user friendly. It is very easy to transfer the absence data and the time and attendance data to payroll. What do you dislike? The reporting feature is sub par. I should be able to simple select the items I need in 1 report. I am limited to a specific category in 1 report. If I am not able to create a certain report I have to have a custom report created for me through support. Any time I need another piece of that custom report changed ...

Payroll System

What do you like best? The customer service is out of this world. They respond immediately and are very knowledgeable. What do you dislike? Through all the updates, we have found "bugs." Sentric corrected them immediately, and is currently working great. Recommendations to others considering the product Make sure that you are looking at all aspects. Do not assume that the program does the little items that you need. What business problems are you solving with the product? What ...