SentricHR (Formerly SentricWorkforce) Reviews in January 2025: User Ratings, Pros & Cons

Review for SentricWorkforce

What do you like best? Ease of functionality of the system and the organization of HR functions. What do you dislike? Length of time to resolve a case at a reasonable price. What business problems are you solving with the product? What benefits have you realized? Ease of managing HR and processing payroll within SentricWorkforce.

Generally a seamless process.

What do you like best? Ability to customize based on our industry/employees. What do you dislike? There is sometimes a lag on responses. If someone would acknowledge they received the ticket just so I know it is in progress. Sometimes I feel like I'm in the dark. Recommendations to others considering the product Very easy to customize. What business problems are you solving with the product? What benefits have you realized? Sentric is our HRIS system. We also process payroll.

Great HRIS System

What do you like best? Ability to keep all HR / HR related information in one location. What do you dislike? our timecards aren't available via mobile app Recommendations to others considering the product Do not be afraid to submit any bugs you find when working within the system. They all will be taken into consideration and/or fixed on the spot. What business problems are you solving with the product? What benefits have you realized? Ability to keep all HR / HR related ...

Sentric

What do you like best? Service that comes with product. I appreciate the quality of the answers to my inquiries, but sometimes there is a longer delay that I like. What do you dislike? The recent change from having a dedicated account rep. Now you submit your inquiry to a queue. Feels more automated. What business problems are you solving with the product? What benefits have you realized? n/a

Reliable and all inclusive

What do you like best? I think that Sentric's best attributes are its reliability and all inclusive HR software What do you dislike? Less hands on customer service than initially provided when we moved to Sentric. Recommendations to others considering the product Sentric has a product you can rely on and staff to help implement to your needs What business problems are you solving with the product? What benefits have you realized? Performance tracking, Payroll, benefits and HR ...

Long Time Sentric Customer

What do you like best? Our company has been with Sentric for over eight years. The customer service is excellent. Our account reps, Terri and Carolyn, are always quick to respond and assist. Payroll processing is simple and efficient, tax returns and payments are accurate and timely, and time and attendance tracking is convenient. What do you dislike? We wish that Sentric had a mobile app, more user friendly reporting features, a more attractive end user product (geared toward ...

Good for HR Business

What do you like best? It's easy to navigate and is all inclusive for HR functions What do you dislike? The security allows either all access or no access from an admin standpoint What business problems are you solving with the product? What benefits have you realized? open enrollment, time off, pay

An effective HR, time & attendance, and payroll system

What do you like best? Time & attendance integrates with the HR system, making the payroll element more efficient. I also appreciate the responsiveness and knowledge base of the Customer Relation team. What do you dislike? It can be cumbersome to configure certain organization specific needs in regards to the time & attendance module. There have been a number of instances that a "work around" needs put in place internally, with the worst case scenario being consistent manual ...

Supportive HRIS with great reporting abilities

What do you like best? I like how intuitive it is. A person can self training themselves because of the intuitive design and training resources Sentric provides. What do you dislike? Employees would like more features that focused on internal communication. One idea was the ability for employees to schedule meeting with their HR rep through Sentric. Recommendations to others considering the product Combine a facebook style for communication and employee engagement with your current ...

There are some things and like and some things I don't

What do you like best? Sentric has done a good job on the GL download, the job reporting time sheets and the earnings codes for our unusual needs. What do you dislike? When things go wrong they have a hard time figuring them out. Right now I am having an issue with the Projects and tasks codes that are inactive but you can still see them in the kiosk and they haven't been able to fix this since March 5. They have many reports but nothing you would use - nothing that gives a manager ...