8.4
Spot Score
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Empowering your workforce from hire to retire.
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SentricWorkforce is a capable and user-friendly platform tailored for small to medium businesses, offering a comprehensive suite of HR and payroll tools. Users consistently praise its strong customer service, with representatives noted for their responsiveness, expertise, and willingness to address concerns swiftly. The platform excels in streamlining payroll ...Read more
Exceptional customer service that is prompt, knowledgeable, and helpful, with staff who go above and beyond to assist.
Simplifies payroll processing and ensures accurate tax compliance while integrating seamlessly with time and attendance features.
User-friendly interface and intuitive design allow for ease of navigation, even for users with limited technical expertise.
Comprehensive HRIS functionality, bringing benefits, time management, recruiting, onboarding, and performance tracking under one unified system.
Limited ad-hoc reporting capabilities require reliance on customer support for custom reports, creating inefficiencies and delays.
Mobile app lacks full functionality and customization options, leading to disparities with the main platform's features.
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Showing 21-30 out of 41
05/07/18
This system gets us by, but definitley needs work as I have many situations to rerpot weekly.
What do you like best? It allows HR to handle recruiting on line and managers to have an online access to an employee personnel file to get rid of paper and the time and attandance module works fairly well What do you dislike? So many querks almost on a daily basis that I have to send in support tickets to have fixed. The responses often are "we are aware of this - it is a bug in the system and we are working on it". So we have to find work arounds and it is very frustrating. ...
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05/07/18
Sentric Review
What do you like best? Employee benefit enrollments and terminations What do you dislike? Creating new job requisitions, updating job descriptions What business problems are you solving with the product? What benefits have you realized? Always running into editing issues inside the requisitions, job descriptions
05/07/18
Great Implementation Team!
What do you like best? Access to customer support. Everything housed together - time administration, benefits, employment records, appraisals, training, recruitment, etc. Hire to retire system. What do you dislike? One way communication within the system. People side talks with Time Administration, but Time Administration doesn't communication to the People side. As such, requires a lot of back and forth between the two. What business problems are you solving with the product? What ...
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05/07/18
All in one data base with strong customer service
What do you like best? The customer service is the best feature of Sentric. The product itself is not super user friendly, but the staff is eager to make adjustments, and guide you through the system. What do you dislike? There is nothing simply or user friendly about setting up Sentric. The time tracking system is delayed and confusing for our staff who frequently become confused if their "punches" have been recorded. Recommendations to others considering the product Make it ...
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04/05/18
Great HRIS System
What do you like best? Ability to keep all HR / HR related information in one location. What do you dislike? our timecards aren't available via mobile app Recommendations to others considering the product Do not be afraid to submit any bugs you find when working within the system. They all will be taken into consideration and/or fixed on the spot. What business problems are you solving with the product? What benefits have you realized? Ability to keep all HR / HR related ...
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09/29/17
Great Product
What do you like best? Sentric Sales and Customer Service staff are awesome to work with. What do you dislike? Timecards... wish they were 1 available via the mobile app Recommendations to others considering the product Yes! What business problems are you solving with the product? What benefits have you realized? Keeping benefits, payroll, employee information all in one place.
09/26/17
Sentric
What do you like best? Sentric is a great for reporting. Reports are easy to convert into Excel. What do you dislike? Not being able to create our own reports. What business problems are you solving with the product? What benefits have you realized? Tracking benefits and payroll for both present and past employees
09/14/17
Payroll System
What do you like best? The customer service is out of this world. They respond immediately and are very knowledgeable. What do you dislike? Through all the updates, we have found "bugs." Sentric corrected them immediately, and is currently working great. Recommendations to others considering the product Make sure that you are looking at all aspects. Do not assume that the program does the little items that you need. What business problems are you solving with the product? What ...
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09/13/17
Finally, a company that cares if we fit! With hundreds of options, we're lucky we found Sentric.
What do you like best? Capability. Sentric has everything that I need. Everyone has been so knowledgeable and friendly and delivered on EVERYTHING they promised. (We're still going through implementation. What do you dislike? The UI could pop a little more, but it's still very easy to use. Recommendations to others considering the product This is the first HRIS team I have worked with from sales to implementation with such a high level of knowledge. I cannot say enough good things ...
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09/13/17
Great system for SMB crowd!
What do you like best? They really listen to customer feedback! What do you dislike? Payroll automation is limited What business problems are you solving with the product? What benefits have you realized? HRIS/Payroll/Timeclock/ATS system.
