8.4
Spot Score
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Empowering your workforce from hire to retire.
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SentricWorkforce is a capable and user-friendly platform tailored for small to medium businesses, offering a comprehensive suite of HR and payroll tools. Users consistently praise its strong customer service, with representatives noted for their responsiveness, expertise, and willingness to address concerns swiftly. The platform excels in streamlining payroll ...Read more
Exceptional customer service that is prompt, knowledgeable, and helpful, with staff who go above and beyond to assist.
Simplifies payroll processing and ensures accurate tax compliance while integrating seamlessly with time and attendance features.
User-friendly interface and intuitive design allow for ease of navigation, even for users with limited technical expertise.
Comprehensive HRIS functionality, bringing benefits, time management, recruiting, onboarding, and performance tracking under one unified system.
Limited ad-hoc reporting capabilities require reliance on customer support for custom reports, creating inefficiencies and delays.
Mobile app lacks full functionality and customization options, leading to disparities with the main platform's features.
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05/08/18
Ok Product
What do you like best? It is the first HRIS system my company has used, so the main feature we like is the ability for employees to submit time off requests and track hours more efficiently. What do you dislike? The limited reporting capabilities. Other HRIS systems I've used at previous employers have much better reporting tools. What business problems are you solving with the product? What benefits have you realized? Candidate tracking and employee time off tracking
05/07/18
Amazing Payroll Platform
What do you like best? SentricWorkforce is a breeze to work with! The company provides a seamless and easy to use platform for payroll administrators. What do you dislike? N/A. I have not run into any facet of Sentric that I did not like. What business problems are you solving with the product? What benefits have you realized? Making payroll seamless while having a strong reliable platform to rely on with tax issues.
05/07/18
Was very comfortable to work with
What do you like best? The customer service from Rob Cobb and Carolyn V. What do you dislike? There was nothing I really disliked I would say I am on the West Coast so I had to pay attention to the time since some are on the east coast. Recommendations to others considering the product great company to work with customer service is great!!! What business problems are you solving with the product? What benefits have you realized? Payroll and Benefit admin
05/07/18
Workforce - HRIS
What do you like best? I love the customization and all of the features for tracking. Each facility is different and have different needs and Sentric has really been able to work with us and meet the majority of needs that we have. What do you dislike? Some things take a little while to implement. The one thing that I feel was a set back over the past couple years was the customer service model. What business problems are you solving with the product? What benefits have you ...
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05/07/18
Great solution for multi-company employer
What do you like best? Sentric has the experience to ask all of the right questions to ensure nothing is missed during implementation and Sentric's customer service orientation is by far the best of any vendor or service provider ever. Each Sentric representative that I've worked with, whether during implementation, or simply to help me better understand something, has superior knowledge of their product and I feel like they personally know my company. What do you dislike? Since ...
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05/07/18
Great HR platform
What do you like best? I really enjoy the recruiting platform. We have it set up so that we can post a position on Sentric Workforce, and it will automatically pull over onto Indeed. It's a great way to get the position out widely without having to post it numerous places. What do you dislike? Sometimes things don't load quickly enough for my liking. However, that's minimal. : What business problems are you solving with the product? What benefits have you realized? Recruiting side ...
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05/07/18
Easy to use but could use some enhancements
What do you like best? ease of use, PTO forecasting, requisition approvals What do you dislike? onboarding tool is only useful if you use their recruiting platform What business problems are you solving with the product? What benefits have you realized? We are able to house everything in one system.
05/07/18
Great Customer Service
What do you like best? Sentric's customer service is great. No matter who you work with they are all very friendly. In addition, they respond quickly and follow up to make sure your questions were answered. What do you dislike? Would like to see better report capabilities, a user friendly reporting dashboard and better onboarding capabilities. What business problems are you solving with the product? What benefits have you realized? We are utilizing Sentric for our recruiting, ...
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05/07/18
Review for SentricWorkforce
What do you like best? Ease of functionality of the system and the organization of HR functions. What do you dislike? Length of time to resolve a case at a reasonable price. What business problems are you solving with the product? What benefits have you realized? Ease of managing HR and processing payroll within SentricWorkforce.
05/07/18
Generally a seamless process.
What do you like best? Ability to customize based on our industry/employees. What do you dislike? There is sometimes a lag on responses. If someone would acknowledge they received the ticket just so I know it is in progress. Sometimes I feel like I'm in the dark. Recommendations to others considering the product Very easy to customize. What business problems are you solving with the product? What benefits have you realized? Sentric is our HRIS system. We also process payroll.
