SentricHR (Formerly SentricWorkforce) Reviews in January 2025: User Ratings, Pros & Cons

Amazing support and features

What do you like best? I can now store and search for 95% of my HR related data in one place. Their database has been customized to our needs, flexible in many areas, and the breadth of information we can put in the system is beyond what we expected. What do you dislike? Occasionally there is a report or area that I would like to see improved or operate better. They are very responsive to my requests, some things they are able to work on right away, others they have not been able to ...

This works great for me.

What do you like best? I love how I can log in and see how many vacation days I have left and how many I used. What do you dislike? I hove not really found anything that I really dislike. Recommendations to others considering the product You will love it. What business problems are you solving with the product? What benefits have you realized? It save hr a lot of time checking on vacation days and pulling pay-stubs.

SentricWorkforce - innovation at your fingertips

What do you like best? Getting all of our employees onto the time and attendance system to eliminate the manual processing of payroll. What do you dislike? Sometimes the system is not as fast as I would like it to be - reporting sometimes takes too long. Recommendations to others considering the product System is very easy to understand and use. Everyone at the company is very pleasant and helpful. What business problems are you solving with the product? What benefits have you ...

Organized, Multifaceted

What do you like best? I like that it organizes my hours and pay in graphic organizers to make it easy to analyze. I can also request time off through Sentric, receive messages, and read necessary documents sent from supervisors. There is also an app that I can access from my phone. What do you dislike? I dislike that I cannot send messages back within Sentric. I can receive, but not respond. The ability to clock in from my phone would be beneficial because at my work, I may have to ...

Human Resources Manager

What do you like best? Sentric is very user friendly and easy to work in. We have utilized the Core HR module for a year now and have decided to explore adding modules to the system. It has been a great tool for us and has made employee tracking more efficient. What do you dislike? The Core HR system is easy to get around in. As we explore additional modules, I would be able to provide better feedback in this area. What business problems are you solving with the product? What ...

Easy to use platform

What do you like best? I like the Time Administration piece, allowing our employees to clock in/out, tie to their absences and leave plans, and be signed electronically by the employee/managers. It's been a huge time saver on my end, coming from a very manual time card process. What do you dislike? There are some features that always require me to contact support when I want to make changes, even when instructions are clear on the Support Community. It can get a little frustrating. ...

Great Customer Service

What do you like best? Their customer service. They are very responsive, quick, and knowledgeable. When we were looking for HRIS and payroll software in 2016, I wanted one where you had a dedicated representative instead of a call center type customer service. I had the philosophy of "if everyone can help you, then no one can" and if you have repeat issues, you just have to restart it all with whichever rep you are talking to. Well, Sentric had a dedicated rep structure at the time. ...

Sentric has multiple modules that you can pick and choose to use which gives you a very flexibility.

What do you like best? The integration with Time Administration and Sentric WorkForce. What do you dislike? The Sentric WorkForce App is not customizable and does not have all of the same features as Sentric Workforce. What business problems are you solving with the product? What benefits have you realized? Communication via the announcements page. Employees have a place to go to locate information. I wish this feature worked on the Sentric App.

Easy to use but could use some enhancements

What do you like best? ease of use, PTO forecasting, requisition approvals What do you dislike? onboarding tool is only useful if you use their recruiting platform What business problems are you solving with the product? What benefits have you realized? We are able to house everything in one system.

Great Customer Service

What do you like best? Sentric's customer service is great. No matter who you work with they are all very friendly. In addition, they respond quickly and follow up to make sure your questions were answered. What do you dislike? Would like to see better report capabilities, a user friendly reporting dashboard and better onboarding capabilities. What business problems are you solving with the product? What benefits have you realized? We are utilizing Sentric for our recruiting, ...