SentricHR (Formerly SentricWorkforce) Reviews in March 2025: User Ratings, Pros & Cons

Payroll Processing on Sentric Workforce

What do you like best? The customer service is above any I have seen in the industry. What do you dislike? It is a good solution for small business but not mid-markets Recommendations to others considering the product: Limited to what their software can do for larger companies, but a great software for smaller companies. What problems are you solving with the product? What benefits have you realized? Processing payroll through Sentric has been good for specialized small business ...

Organized, Multifaceted

What do you like best? I like that it organizes my hours and pay in graphic organizers to make it easy to analyze. I can also request time off through Sentric, receive messages, and read necessary documents sent from supervisors. There is also an app that I can access from my phone. What do you dislike? I dislike that I cannot send messages back within Sentric. I can receive, but not respond. The ability to clock in from my phone would be beneficial because at my work, I may have to ...

Human Resources Manager

What do you like best? Sentric is very user friendly and easy to work in. We have utilized the Core HR module for a year now and have decided to explore adding modules to the system. It has been a great tool for us and has made employee tracking more efficient. What do you dislike? The Core HR system is easy to get around in. As we explore additional modules, I would be able to provide better feedback in this area. What business problems are you solving with the product? What ...

There are some things and like and some things I don't

What do you like best? Sentric has done a good job on the GL download, the job reporting time sheets and the earnings codes for our unusual needs. What do you dislike? When things go wrong they have a hard time figuring them out. Right now I am having an issue with the Projects and tasks codes that are inactive but you can still see them in the kiosk and they haven't been able to fix this since March 5. They have many reports but nothing you would use - nothing that gives a manager ...

Easy to use platform

What do you like best? I like the Time Administration piece, allowing our employees to clock in/out, tie to their absences and leave plans, and be signed electronically by the employee/managers. It's been a huge time saver on my end, coming from a very manual time card process. What do you dislike? There are some features that always require me to contact support when I want to make changes, even when instructions are clear on the Support Community. It can get a little frustrating. ...

Sentric blows Paychex away!

What do you like best? The fact that I can call and actually talk to people and that I know some of them by name. What do you dislike? The reports and the ability to pull information out is not very user friendly. Recommendations to others considering the product They are not really strong on report data but great on service. What business problems are you solving with the product? What benefits have you realized? I no longer have to keep a spread sheet of vacation time. ...

Great Customer Service

What do you like best? Their customer service. They are very responsive, quick, and knowledgeable. When we were looking for HRIS and payroll software in 2016, I wanted one where you had a dedicated representative instead of a call center type customer service. I had the philosophy of "if everyone can help you, then no one can" and if you have repeat issues, you just have to restart it all with whichever rep you are talking to. Well, Sentric had a dedicated rep structure at the time. ...

Good for HR Business

What do you like best? It's easy to navigate and is all inclusive for HR functions What do you dislike? The security allows either all access or no access from an admin standpoint What business problems are you solving with the product? What benefits have you realized? open enrollment, time off, pay

Sentric has multiple modules that you can pick and choose to use which gives you a very flexibility.

What do you like best? The integration with Time Administration and Sentric WorkForce. What do you dislike? The Sentric WorkForce App is not customizable and does not have all of the same features as Sentric Workforce. What business problems are you solving with the product? What benefits have you realized? Communication via the announcements page. Employees have a place to go to locate information. I wish this feature worked on the Sentric App.

Sentric Workforce is generally user-friendly

What do you like best? Generally easy to find area of website that you need to work in What do you dislike? I wish updates to employee information would all show in one place instead of several tabs What business problems are you solving with the product? What benefits have you realized? Use for open enrollment of benefits