SendHub

Great Interface and Customer Support

What do you like best? The customer support team responds very quickly any time I have a question and does whatever they can to make my life easier. What do you dislike? The only issue I have found so far (I have only had the service for about a month) is the character limit for sending an auto response when someone joins a group. Not a huge issue, but my life would be easier if I could send a longer welcome message automatically. Recommendations to others considering the product: ...

Helpful but needs design overhaul

What do you like best? It's great having one place to reach out to multiple people via text and the platform is fairly simple to use! What do you dislike? The design needs an update and maybe better color coding for read versus unread. Also recognition for duplicate contacts. You should also be able to click on a contact and see recent messages with them under their name with group messages vs individual messages clearly marked. What problems are you solving with the product? What ...

Life is so much easier with Send Hub

What do you like best? Any of our 105 employees can access it form their computer to send a client a text message. Our responses by text message seem to be higher than what we get from email on certain clients so this is just another way to make the process smooth for us and out clients What do you dislike? I wish that people would not mark other peoples messages as read . This is a team issue though not the soft ware. What problems are you solving with the product? What benefits ...

SendHub - a Tool Worth Having

What do you like best? SendHub makes it easy for your business partners to contact you (and vice versa) via text messages vs. phone calls or emails. Texts are sent and received immediately, which is great when you need to quickly reach an individual or group without using your personal phone number. Because so many people use text over emails, this tool is excellent because it's fast and effective. What do you dislike? One feature I disliked is being unable to physically see when a ...

Easy to understand platform and responsive customer service!

What do you like best? The platform is very intuitive. For someone new to texting platforms, it's easy to use and easy to get started. I've also had very good experiences working with SendHub staff. Someone always answers the phone and is able to resolve my questions/issues efficiently. What do you dislike? I'd love for there to be an unlimited user option and a free option for changing phone numbers. Our team structure often shifts and that means shifts to our SendHub lines as well. ...

It's very beautiful concept for small business ti manage communities

What do you like best? Its is good for small business to manage their communications it fully pbx hosted so we dont need to install another software and set other things. Its free because not need to pay extra cost for hardwares,technical experts and tools. What do you dislike? Its bulk so sometimes it missed some functionality and features so this ine is bad and sms service is not good for bulk sms. Some sms is missed What problems are you solving with the product? What benefits ...

Easy communication

What do you like best? Ability to message multiple people at once and allowing them to have the opportunity to respond. What do you dislike? Difficult to upload large contract groups Recommendations to others considering the product: Easy to use! What problems are you solving with the product? What benefits have you realized? Direct communication with ability to receive responses. Able to gather real time feedback.