9.8
Spot Score
Effective sending for successful communication.
Add to compare
SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive support, there are still some positives to consider. The platform offers a robust API and has been known for its ease of integration for marketing automation. However, ...Read more
Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.
API functionality - Users appreciate the quality of the API services for sending emails.
Poor customer support - Multiple complaints about ineffective and unresponsive customer service.
Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.
Log in Required to View Reviews
Filter results
Sort by :
Showing 241-250 out of 605
R
Roseann
05/01/19
happy with this delivery system to send…
happy with this delivery system to send emails to our customers. no problem ever.
AC
Andrew Collins
05/01/19
We've been using SendGrid for several…
We've been using SendGrid for several years now to facilitate the mass amounts of emails we send to customers. This has allowed a more consistent delivery, no bottlenecking on O365, and ease of use due to the API integration. We use the mid-tier service to capitalize on a separate IP. Overall no complaints, and documentation has come a long way in recent history.
M
Moses
05/01/19
SendGrid provides excellent service at a very fair price
We have been using SendGrid for many years now and I have never been let down. They are always online and we have never experienced any downtime. They are constantly growing their offering and the services and tools they provide. I cannot think of anything that I would add that they do not currently have and offer.There is really no reason not to use SendGrid as your email provider and if you have not yet checked them out, you should.
LE
Luke Edwards
05/01/19
I have used a fair few email platforms…
I have used a fair few email platforms in my years as a online comms professional.I have yet to use a platform with better interface and functionality and can't recommend SendGrid highly enough.If you need to use a mailing platform do yourself a favour and use this one, you won't regret it.
T
TK
05/01/19
Most of the times works very well
Most of the times works very well. Have had some problems with deliverability due to shared IPs. Customer service is good quality.
FM
FT Monke
04/30/19
My favorite email tool!
My favorite email tool!
04/29/19
Great Service
What do you like best? It is very easy to get up and running with the SendGrid API and it performs very well. The service has been stable with no major issues for us. What do you dislike? Some features are a little limited like batch sending with subusers. The service is a little on the expensive side. Recommendations to others considering the product It is a very good product that is stable, performs well, and has good customer support. It is a little expensive when compared to ...
Read more
AG
Alex G
04/19/19
Best All in one email marketing solution
SendGrid has helped us scale-up our email marketing needs right from promotional, transactional as well as sending over shipping notifications SendGrid is doing wonders for us. Highly recommended for all in one email automation tool. Thanks
CS
Chris Shipferling
04/17/19
DO NOT USE
DO NOT USE. TERRIBLE CUSTOMER SERVICE!!!!
PS
Peter Storey
04/12/19
Completely unreliable - avoid!
Wow wish I had read some of these before wasting time building an integration. My issue is with very poor delivery rates. On the lower tarriffs (ie anything below the fixed-ip offering at $80/ month you're lumped in on a shared ip with, apparently, a bunch of spammers. They don't seem to have the means to distinguish between legit users and spammers - unless of course you're willing to pay $80 forthe premium offering.This leads to blacklisting - for us it was an inability to send anything ...
Read more
