spotsaas-logo
Get Listed

9.8

Spot Score

SendGrid

SendGrid Reviews in April 2025: User Ratings, Pros & Cons

Effective sending for successful communication.

3.4

Add to compare

Request a Quote

SendGrid Reviews & Ratings

3.4

Good

Based on 1014 ratings & 605 reviews

Rating Distribution

Excellent

(235)

Very Good

(101)

Good

(28)

Poor

(13)

Terible

(228)

Expert's Review

SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive support, there are still some positives to consider. The platform offers a robust API and has been known for its ease of integration for marketing automation. However, ...Read more

SendGrid pros and cons

  • Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.

  • API functionality - Users appreciate the quality of the API services for sending emails.

  • Poor customer support - Multiple complaints about ineffective and unresponsive customer service.

  • Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 231-240 out of 605

JD

Jesse de Boer

05/06/19

5 out of 5

Amazing tool, very good deliverability

We have been using this tool for over 3 years now and are still excited about it. In the beginning the tool can be a bit overwhelming, but once everything is set up you almost never have to look back to it again. All our emails, transactional, are being send with SendGrid and we are amazed by how less we get notified that a email was not received.Very good tool, especially for companies that are growing and want to be sure that with really big amount of emails the emails will still get ...

Read more

MF

Mark Ferguson

05/03/19

5 out of 5

I've been using Sendgrid for many…

I've been using Sendgrid for many years, at several different startups as well as my own as a key component of my infrastructure stack. It's my go-to solution for reliable email delivery.

R

Roseann

05/02/19

5 out of 5

happy with this delivery system to send…

happy with this delivery system to send emails to our customers. no problem ever.

MF

Mark Ferguson

05/02/19

5 out of 5

I've been using Sendgrid for many…

I've been using Sendgrid for many years, at several different startups as well as my own as a key component of my infrastructure stack. It's my go-to solution for reliable email delivery.

DT

Dragos Tigoianu

05/02/19

5 out of 5

Easy to use and stable

Easy to use, easy to contact the support and all the time in time with all the changes the market requires.

P

Prad

05/02/19

5 out of 5

Awesome email service provider

Awesome email service provider. Great UI/UX. All our transactional email are delivered to the user almost instantly.

JY

Josh Yanus

05/01/19

5 out of 5

Great services and customer service.

Great services and customer service.The APIs are great, and we're looking to transfer our general marketing campaigns over.I've had to contact customer service probably around 5 times over the years, and it's always been a very positive experience.

FM

FT Monke

05/01/19

5 out of 5

My favorite email tool!

My favorite email tool!

JC

Joe Conte

05/01/19

5 out of 5

Excellent Service

SendGrid is an excellent email service provider. Their APIs are well documented and it is very simple to integrate with existing systems and be up and running quickly. The service is very reliable, performs well, and scales nicely. It has met our needs sending millions of unique emails every month and I would recommend SendGrid to anyone.

AB

Alex Balabanov

05/01/19

5 out of 5

A great email solution, especially if you can dig into the API

A lot has been said about Sendgrid's technical abilities, and I don't think I would add anything meaningful to that. If you have an email task, Sendgrid got you covered.As a consultant, I see Sendgrid used in different settings and use cases, from a simple deliverability pipeline to a complex bi-directional integration e-commerce solution. Each time I have an email job to do, I'm confident that I'll either find the required answers in their documentation or the support team will sort me ...

Read more