9.8
Spot Score
Effective sending for successful communication.
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SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive support, there are still some positives to consider. The platform offers a robust API and has been known for its ease of integration for marketing automation. However, ...Read more
Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.
API functionality - Users appreciate the quality of the API services for sending emails.
Poor customer support - Multiple complaints about ineffective and unresponsive customer service.
Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.
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Showing 221-230 out of 605
JT
Judy Tebow
05/09/19
Has increased our email openings
Has increased our email openings
SN
Sydney Nemo Eaton
05/09/19
SendGrid does the job but could definitely use improvements
We've made the switch over from MailChimp to SendGrid these past few months, as SendGrid has tracking and we can now work with deep linking. Which our team has greatly appreciated these benefits, and they've for sure opened up the doors to greater marketing. But I can certainly say there's been friction and will be much more to come. For one, the way you have to organize lists, contacts, and segments before you create an email is a pain. I miss being able to segment lists for each ...
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VC
V choudhary
05/08/19
Send grid has been great partner in…
Send grid has been great partner in email delivery services. I am happy to get the professional support from sendgrid everytime there has been a need.
AA
Ahmed Amimi (Touristaan)
05/08/19
We had been using Sendgrid services…
We had been using Sendgrid services since 3 years for our CMS portal on eboundservices.com and we have zero downtime. Plus almost all of our emails from our system get delivered smoothly.We actually dont have to worry about email as Sendgrid is on our back.I would definitely recommend Sendgrid for small or enterprise work.
DU
DIEGO URABAYEN
05/08/19
The product work very well
The product work very well. The cost and benefit are balanced.
ZH
Zach Harmon
05/07/19
Very simple dashboard
Very simple dashboard, The email send quality is excellent and they do a lot of work to reduce bounces and spam.
JM
Julie Magnien
05/07/19
Always here when you need assistance !
Always here when you need assistance !That's precious.Very good plateform to manage your emails
AP
Alan Pearlman
05/07/19
SendGrid is very easy to configure and…
SendGrid is very easy to configure and the emails are processed very quickly.
DS
Debbie Skeens
05/07/19
We have used SendGrid for 4 years now
We have used SendGrid for 4 years now. SendGrid is integrated with our lead management system. Which means most of the emails we send are transactional. The API’s are easy to use, and we have not had any issues with delivery. My company is small so SendGrid fits our business model in cost and basic SMTP services. I would and have recommended SendGrid as a cost effective way of handling transactional emails.
A
Andrea
05/07/19
Can't really say if the platform works…
Can't really say if the platform works well. We were testing it for one day, we got the Sendgrid IP address black listed and emails were reported as spam, support said it was because we were on a free plan and using a shared IP address but problems would be solved moving to a payed plan. Bottom line we didn't even had time to test it and they asked to pay. We moved to Mailjet and everything fine so far.
