9.8
Spot Score
Effective sending for successful communication.
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SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive support, there are still some positives to consider. The platform offers a robust API and has been known for its ease of integration for marketing automation. However, ...Read more
Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.
API functionality - Users appreciate the quality of the API services for sending emails.
Poor customer support - Multiple complaints about ineffective and unresponsive customer service.
Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.
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Showing 191-200 out of 605
AT
Angeline Tan
07/26/19
The Worst Email Provider
SendGrid is the worst email provider. They suspended my account without refunding me and without letting me know what is the rules I am being violating.
SO
Szymon Opielowski
07/25/19
Didn't allow me to open an account
Didn't allow me to open an account, probably because of country blocks. That's super unprofessional, can definitely not recommend.
R
Ramses
07/18/19
Poor customer service, they will de-activate you for no reason
So I opted for a free account and set 3 ones up for my clients. Sure, they on average send like 10 mails a day so not big spenders. After a couple of days I noticed I couldnt log into either of the 3 accounts anymore.... I reached out to their support:Thanks for reaching out. SendGrid leverages many different vetting techniques and as such we've determined that you're not a good fit for our platform. Because of this, we will not be able to activate your account. Our system does not provide ...
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JA
Jake Adams
07/16/19
Useless - blocked by Microsoft
I tested Sendgrid with a free account today but the few messages I tried to send were all returned as undeliverable because Sendgrid's IPs are blocked by Microsoft - Outlook/Hotmail etc.So it's useless as half the world uses Microsoft or Gmail.
JA
Jake Adams
07/15/19
Useless - blocked by Microsoft
I tested Sendgrid with a free account today but the few messages I tried to send were all returned as undeliverable because Sendgrid's IPs are blocked by Microsoft - Outlook/Hotmail etc.So it's useless as half the world uses Microsoft or Gmail.
CS
Christopher Silvestri
06/16/19
Great service
Great service
RL
Radanta Liviu
06/07/19
Easy to use and great prices
Easy to use and great prices. Sometimes I find the menu and sections confusing. Some concepts I did not understand is not well explained.
RL
Radanta Liviu
06/06/19
Easy to use and great prices
Easy to use and great prices. Sometimes I find the menu and sections confusing. Some concepts I did not understand is not well explained.
06/05/19
A good way to do Email Marketing
What do you like best? The integration of the Wordpress plug-in, this tool is considerably useful with the automatic sending of email when one goes through the moments of promoting new prices, products, emergence of networks, to customers more often often request our services, is quite easy to configure, and to perceive when there is an error in the mail by which it has not been sent to a customer. What do you dislike? It would need to improve its search functions, a little simpler ...
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NS
Nezir Sekiraqa
06/04/19
Easy to use and good value to money
I have been using Sendgrid with my company for over than 3 years now. We use this tool for both Marketing Campaign and Transactional emails and until now it has provided all the values we needed and it has also been a good investment to pay. The available plans are cheap and companies of all sizes can find their own plan to work with. It is easy to use even if you do not have any coding experience.
