9.8
Spot Score
Effective sending for successful communication.
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SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive support, there are still some positives to consider. The platform offers a robust API and has been known for its ease of integration for marketing automation. However, ...Read more
Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.
API functionality - Users appreciate the quality of the API services for sending emails.
Poor customer support - Multiple complaints about ineffective and unresponsive customer service.
Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.
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Showing 181-190 out of 605
YZ
Yuwen Z
08/31/19
Great for students
What do you like best? Their support and unsubscribe groups... Also the generous discounts for students! What do you dislike? Unsubscribe group only available for APi Recommendations to others considering the product: This is great software, and well, since they would only limit email quota, not features, get this! What problems are you solving with the product? What benefits have you realized? cPanel / WHM as well as other php scripts
PO
Pato Oyola
08/28/19
Created account, payed and got banned instantly
I created an account and payed on August 26th, tried to upload my lists, it was impossible because the service was down, I was not able to access the account on 27th and asked customer support, on 28th they tell they closed the account for violation of service terms."Our system does not provide myself or other members of Support with details regarding decisions made by our compliance team"
MG
martha g
08/27/19
It simplifies the tasks in the handling of your e-mails!
What do you like best? This tool is very well on its way with its integration of different complements that are working today, programming and automation of e-mails, which usually shine on calendar days established for promotions, whether new products, price offer, mainly attracting new viewers who have not had a vision more than light on us with which we can clarify our purpose. It has an integration to complements to work with wordpress that can synchronize the fluidity of the ...
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EW
Elliott White
08/20/19
Terrible
Terrible, you cannot even call them to help all their support is through messaging and email. It does not make any sense
EW
Elliott White
08/19/19
Terrible
Terrible, you cannot even call them to help all their support is through messaging and email. It does not make any sense
AB
Angelica Brown
08/16/19
One of the best in the emailing market
One of the best in the emailing market. I’ve tried like 10 different services. I don’t wanna give the name of the other services but sendgrid had the most advantage. Other services had high prices or sketchy websites. I’ll stick with sendgrid. But their pricing is ridiculous because they don’t say how much they are gonna charge you. They won’t upgrade your plan so you might end up with paying 10 times of your plan if you exceed the limit!
PH
Peter Hart
08/06/19
Don't use this company
Don't use this company, they are a complete joke. You will regret every pennt you spend with them. Filter and read all the negatives on this page and then use a different company for your email needs. Trust me.
CP
Clyde P Riddlesbrood
08/03/19
The platform and interface is very…
The platform and interface is very buggy depending on what browser you use. it is also pretty complicated so be prepared to be very very computer savvy. Beyond that the tools used to maintain your database of emails is extremely poor and their customer service is terrible. They will not answer your questions directly continually refer you to they're useless knowledge base... And that's assuming they just don't ignore you. It's impossible to speak to a human to resolve an issue after 2 ...
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UI
User in Financial Services
08/01/19
Very helpful for our Support
What do you like best? For me, the thing I like best is making use of the email address finder and the blacklist. Normally that's where our issues arise, and SendGrid makes it really easy to hunt down the messages and the email addresses I need to ensure proper delivery. What do you dislike? I have no substantive issues with SendGrid at all. I could stand a bit less in terms of the number of options on the side, but that is probably because my use case is rather more limited. ...
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08/01/19
Very helpful for our Support
What do you like best? For me, the thing I like best is making use of the email address finder and the blacklist. Normally that's where our issues arise, and SendGrid makes it really easy to hunt down the messages and the email addresses I need to ensure proper delivery. What do you dislike? I have no substantive issues with SendGrid at all. I could stand a bit less in terms of the number of options on the side, but that is probably because my use case is rather more limited. ...
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