SendBird

Locked in for 1-year as monthly cost continues to grow

What do you like best? The setup was fairly easy with integrating into our mobile app. What do you dislike? The monthly costs were out of hand. Less than 2% of our registered users actually utilized the chat feature, yet we paid for each and every user as if they were active. They need to adjust their pricing to account for users who actually USE the product and not just every person logging into the app. Ultimately we had to close down our business and after our attorney contacted ...

"Best Chat-API in the market"

What do you like best about Sendbird? Sendbird provides all the tools to build a fully digital, modern chat experience. The product is very flexible and scalable. They support custom feature development which allowed us to build unique features and differentiate ourselves in the market. Fast go-to-market and a great team of engineers. What do you dislike about Sendbird? Nothing really. We had a great experience so far and looking forward to working together for many years. Recommendations ...

"Really easy to develop and manage your chat"

What do you like best about Sendbird? A lot of things are well documented, making it really easy for the developers to work on it. Dashboard is also really good and easy to use, and there are a lot of configurations you can do without touching the code. Customer Support has been really good and they are really present in the day-to-day. What do you dislike about Sendbird? Some parts of the UIkit are not easy to play around or not that customizable. In one hand, it really saves a lot of work ...

"Sendbird makes an easy to integrate, powerful chat product"

What do you like best about Sendbird? Our chat feature roadmap was accelerated by integrating with Sendbird. It definitely saved us a ton of time. They are also responsive to questions and feedback. What do you dislike about Sendbird? Overall a great experience, but I would work on providing better analytics. What problems is Sendbird solving and how is that benefiting you? Sendbird makes it easy to create a real time chat experience with the types of features users have come to expect from ...

"Elevate Your Communication with Seamless Chat and Messaging!"

What do you like best about Sendbird? SendBird is a robust, user-friendly chat and messaging platform known for its seamless integration, reliability, and strong security. It offers extensive customization options to match your branding and a responsive support team. This makes it an excellent choice for businesses seeking real-time communication solutions that enhance customer engagement and streamline user interactions. Whether you're building a customer support system, social platform, ...

"Mobile Developer - Android"

What do you like best about Sendbird? Ease of integration: The documentation is very easy to follow and states clearly most of the information required. Customizations : The sdk has options to override UI and actions for the chat interface. This makes it easy to build the feature following a different design. Engineering Support : The team is very supportive and they are always ready to make sure that any queries are resolved. What do you dislike about Sendbird? Although the dashboard has ...

"Excellent messaging solution experience with Sendbird."

What do you like best about Sendbird? - You can most certainly implement high-level chat functionality. - Sendbird is a team that listens to its users. Over the past 4 years, we've seen requirements get implemented quickly. - Provides a wide range of features that connect to chat as a solution. - Extremely reliable. Very few errors in the last 4 years. What do you dislike about Sendbird? - No major drawbacks. Very happy with my experience with Sendbird What problems is Sendbird solving and ...

"I have been working with Sendbird for almost past 2 years and its been an amazing experience."

What do you like best about Sendbird? 1. Timely support and help provided with best effort 2. Open to new feature requirements What do you dislike about Sendbird? 1. Downtime on maintenance activities on sendbird What problems is Sendbird solving and how is that benefiting you? 1. View history about past payments I made to a user or merchant. 2. Send broadcast communications to users for promotions 3. Send transactional notifications to users for activity they have done on the app.

"Extensive range of features and customization"

What do you like best about Sendbird? Sendbird SDK has a lot of useful features, providing various opportunities to customize the chat experience. And the managers have a great interest in our product and care a lot about its usage, try to give us technical support if it's needed. Also the dashboard is designed simple but quite informative. What do you dislike about Sendbird? There's not much to dislike about it so far. What problems is Sendbird solving and how is that benefiting you? With ...

"Sendbird:Great and flexible platform"

What do you like best about Sendbird? Sendbird is a very easy-to-use chatting platform with user-friendly user interface. It provides a convenient and fast way to chat. What do you dislike about Sendbird? At the whole product is good, maybe still they can add many features. What problems is Sendbird solving and how is that benefiting you? Sendbird makes it easy for user to communicate via chat.