Selz Reviews in March 2025: User Ratings, Pros & Cons

The support team doesn´t answer ..

The support team doesn´t answer ... Now 48 hours. Very bad when you hade a running web shop and they change the DNS.

Amazing service

Amazing service. Contacted them at 1am on a Saturday night excepting a reply in the morning however I got one straight away.👌👌👌👌👌

Selz and IZettle lost me 10.000 in revenue, while blackmailing me now for higher fees

Selz and IZettle rolled out an update on the 14.12.2020 and ruined 36 hours of business traffic on my site and on yours aswell, when you had an account and used their widgets. I lost approximatly 10.000 € in revenue.Now they are shifting from IZettle to Selz and blocking me out of my E-Commerce Accout till I make a new subscription now for Selz, which I already payed for this month and is more expensive now especially in % fees.So, they are basically blackmailing me for a new more expensive ...

Friendly, competent and quick support

Selz provides an on-site chat support which really makes your life easier when having questions or other requests. I'm honestly surprised by how fast you get a response by one of their employees, usually within a few seconds. I'm used to waiting several days to get an email response from companies and other authorities, so this support really stands out.Moreover, the support is always super friendly and has good knowledge about the product/service. And if they don't have an immediate ...

AMAZING CUSTOMER SERVICE!

AMAZING CUSTOMER SERVICE!I was having an issue with my Selz site (admittedly because of my own negligence). I had no idea how to fix it, but Robynn helped me every step of the way via chat. She sent articles, screen shots, and links to help. After a lot of troubleshooting, we got to the root of the problem. She never rushed me or seemed irritated. EXCELLENT!!! 5 STARS!!!

I'm working with Selz for a few years…

I'm working with Selz for a few years now and I have to say - they know their software and the customer service is beyond excellent! I work with Amazon and other companies far bigger and the customer service can't even compare. These people know their stuff, I appreciate a company that does!

So far so Good but not so useful as a FREE!

So far so Good but not so useful as a FREE!I have free account in Selz and only allow 5 products w/o PayPal payment method. Where as Payhip.com allow unlimited products for FREE with PayPal payment feature too.But overall good if you wants to sell only upto 5 products using FREE account.

Selz team is always there to help, and that makes ALL the difference!

I am an Artist selling almost 80 artworks, all in different sizes and mediums. Am not particularly tech savvy, but its been a great experience with Selz. I built the website up from scratch; loaded the pics and info up myself, and all the time, the Selz ladies were patiently and politely helping me in REAL TIME, assisting me brilliantly whenever I needed help. I'm in London, and I'm not sure which part of the world they are in, but help is there 24 hours a day, 7 days a week, and THAT makes ...

USER BEWARE!!

USER BEWARE!!Be sure that you can actually get Selz Pay or use Paypal BEFORE activating a subscription!You WILL NOT GET YOUR MONEY BACK and they will hit with a link to their terms. Meanwhile you paid for a month, god forbid a year, and CAN'T use your store. They DO NOT HAVE GOOD CUSTOMER SERVICE AT ALL!!! Stick with Shopify. Selz is NOT worth the hassle for the low tech offering they have anyways. They have little to no apps, especially compared to other platforms. The platform/store ...

5-star customer service

Easy to use content and product management system, well designed themes and most importantly excellent customer service!