Selz Reviews in January 2025: User Ratings, Pros & Cons

Great Customer Service

Over the last few days, I had SEVERAL inquiries about reconstructing my store. Marjorie, Judy and Charmaine were PHENOMENAL. I worked with Charmaine for the longest stretch and she was incredibly patient and helpful. I was getting frustrated, yet she remained calm and helpful. Many thanks!

SCAMMERS DO NOT PAY

ALL THE POSITIVE REVIEWS THAT YOU SEE HERE ARE BOUGHT POSITIVE REVIEWS. SO DO NOT TRUST SELZ

Fraud fraud fraud

Please do not use selz. COM. Once u start making sales they lock your account and never pay you. Please use PayPal,wordpay or any other processor. They are based in Australia fraud company.. All the reviews that u see here are bought positive reviews. So stay well back....

webchat with Nicole

webchat with Nicole, very helpful and informative.

A bill

A bill, from Selz.com (London), on my credit card charges. To my knowledge, I never signed up for anything with these people.

Happy with on-line support

Just had a great on-line chat with "Judy".She was helpful and knowledgeable and patient as she guided me through sorting my issues.The best "help-chat" I have ever had(no comment on their offering as that is not my area; I just sort out problems)

Management doesn't care about the business

I saw good review before signing up the business here. After one week open the business, I did not have single order through because the order page could not go through due to Selz's design. my customers complaint. Selz's customer service is good to pass on my issue. But, over 3 days no answers at all from tech team. No management replied. Be aware. Very disappointed and frustrated. I can see my customer's request for orders but no order went through.

Great review from a Selz registered partner

We are a Selz registered partner and we have many clients on the Selz platform. As long as Selz don't change, we will be sticking around for a long time. Fast/good support, the right amount of features on the Basic Plan (the price bracket most of our clients are willing to pay) and a personal feel to how they do business. From seeing a deeper view of this business than the average client might, I can safely say they are doing a bang up job. Keep it up guys.

The support team is very perfect

The support team is very perfect. In the evening we had and issue with our subscription and card payments, but the team member (Charmaine) help us immediately... Friday 22:00! Thanks again, great!

So glad I chose Selz!

I have been a Selz customer for nearly 2 years now and I am SO GLAD I chose them as my e-commerce provider. Their customer support IS AWESOME. Every time I have reached out to them through chat, they are quick to respond and they always provide the feedback and support I'm looking for. I highly recommend!