Selz

Great Customer Service

Over the last few days, I had SEVERAL inquiries about reconstructing my store. Marjorie, Judy and Charmaine were PHENOMENAL. I worked with Charmaine for the longest stretch and she was incredibly patient and helpful. I was getting frustrated, yet she remained calm and helpful. Many thanks!

webchat with Nicole

webchat with Nicole, very helpful and informative.

Happy with on-line support

Just had a great on-line chat with "Judy".She was helpful and knowledgeable and patient as she guided me through sorting my issues.The best "help-chat" I have ever had(no comment on their offering as that is not my area; I just sort out problems)

Great review from a Selz registered partner

We are a Selz registered partner and we have many clients on the Selz platform. As long as Selz don't change, we will be sticking around for a long time. Fast/good support, the right amount of features on the Basic Plan (the price bracket most of our clients are willing to pay) and a personal feel to how they do business. From seeing a deeper view of this business than the average client might, I can safely say they are doing a bang up job. Keep it up guys.

The support team is very perfect

The support team is very perfect. In the evening we had and issue with our subscription and card payments, but the team member (Charmaine) help us immediately... Friday 22:00! Thanks again, great!

So glad I chose Selz!

I have been a Selz customer for nearly 2 years now and I am SO GLAD I chose them as my e-commerce provider. Their customer support IS AWESOME. Every time I have reached out to them through chat, they are quick to respond and they always provide the feedback and support I'm looking for. I highly recommend!

Amazing service

Amazing service. Contacted them at 1am on a Saturday night excepting a reply in the morning however I got one straight away.👌👌👌👌👌

Friendly, competent and quick support

Selz provides an on-site chat support which really makes your life easier when having questions or other requests. I'm honestly surprised by how fast you get a response by one of their employees, usually within a few seconds. I'm used to waiting several days to get an email response from companies and other authorities, so this support really stands out.Moreover, the support is always super friendly and has good knowledge about the product/service. And if they don't have an immediate ...

AMAZING CUSTOMER SERVICE!

AMAZING CUSTOMER SERVICE!I was having an issue with my Selz site (admittedly because of my own negligence). I had no idea how to fix it, but Robynn helped me every step of the way via chat. She sent articles, screen shots, and links to help. After a lot of troubleshooting, we got to the root of the problem. She never rushed me or seemed irritated. EXCELLENT!!! 5 STARS!!!

I'm working with Selz for a few years…

I'm working with Selz for a few years now and I have to say - they know their software and the customer service is beyond excellent! I work with Amazon and other companies far bigger and the customer service can't even compare. These people know their stuff, I appreciate a company that does!