Scuba

"Interana is great for tracking what actions your customer did for bug investigations!"

What do you like best about Scuba? The UI is simple and allows for me search for what actions the customer performed so that I can easily reproduce a bug report if necessary. What do you dislike about Scuba? Learning curve is a bit high if you are not familiar with how to search for data, If you are new to the support industry w/o much technical background, you may have a hard time, but after you learn the basics, it's probably one of the strongest tools to have in your repertoire. What ...

"Powerful, fast querying of raw data, although with some limitations"

What do you like best about Scuba? Interana is *very* fast compared to other BI platforms. It's ideal for event-based data philosophies, where it can chew through billions of raw events in only a few seconds. Its UX is straightforward enough that non-technical users can easily answer relatively complicated questions that would require heavy SQL on other platforms What do you dislike about Scuba? Interana has some limitations. Metrics, cohorts, and funnels are created as per-actor ...