Scribd Reviews in February 2025: User Ratings, Pros & Cons

There isn't a 0 so I give it a 1

There isn't a 0 so I give it a 1. Despite the fact that I tried in several occasions to cancel this subscription that I've barely used 3 times in one week in 2021...they still robbing me on the 3rd year now. Been cancelled their subscription with barclays, as none are answering but a month later they still taking money out as they got my details. No replies whatsoever, proper scammers. I will contact ombudsman.

They require a card to start a trial

Horrible, immoral practice to try out a mind-numbingly simple service. To the person from Scribd who felt like being condescending and patronising when replying to this review: yes, I understand how your trial works. I still find it to be an immoral, horrible practice, preying on people's forgetfulness instead of offering actual value. It's only done by companies who are so insecure in their offerings, that they need the feel to cheat their users into giving you their payment details. ...

Never signed up but their name showed up on my credit card.

2 seperate lines of charge showed up with their name on my credit card with $0. We don't have any accounts with them so no reason for any of it. How they got my credit card details is beyond me. But looking at all the reviews here, sounds like it's a dodgy company that makes it impossible to unsubscribe and deals with other shady business practices. I will wait for a couple of days to make sure the charges are gone otherwise might have to do a chargeback on credit card.

Checked trust pilot after Sub request, Thanks!

Just been looking for a document I need. Would be happy to pay a few quid for it but AFTER you create an account, it says you need to add payment details for a free 30 day sub (I was stung by one of these 'cancel anytime' sub things 20 years ago). Looks like things haven't changed. If you are stuck in one of these, phone your bank and say you lost your card, you'll get a new card number so payments won't go through. Really, with today's GDPR rules they shouldn't be retaing your details ...

thieves!

thieves! After having cancelled my subscription they kept taking the money from my bank account without sending a receipt of payment and denying I did cancel the account They are thieves!!! ============================ It is interesting, I wrote you an email asking for a refund as I did got a screen confirmation I did cancel the account, I’ve NEVER entered your website ever in the following months! In the email I’ve got from the support the message is: we don’t monitor if you use the ...

Poor service

Poor service. Cannot unsubscribe. Was confirmed via email that had a cancellation of the account, but the money was withdrawn. And not refunded. Annoyed af, not going to purchase this service again

Cannot login when trying to re_open account

Cannot login when trying to open an account, since several days tried to login without succes. In the past i had an account for 1 year. Is my ip blocked? I did get feedback today from scribd . Trying to solve the issue with them

Cannot login when trying to re_open account

Cannot login when trying to open an account, since several days tried to login without succes. In the past i had an account for 1 year. Is my ip blocked? I did get feedback today from scribd . Trying to solve the issue with them

I wish you could give no stars

I wish you could give no stars. WITHOUT PREJUDICE Scribd took my money despite a "cancelled subscription" when I logged in, knowing money had been paid monthly. Sent an enquiry and was told I had a duplicate subscription and was trying to log into the cancelled subscription. Email given for duplicate subscription didn't even exist. I emailed a message to it and it bounced back. Attempted to get passwords sent to both my personal and my work emails as a result of being told of 'duplicate' - ...

Terrible and slow customer experience and books not working

Terrible and slow customer experience Can't even FFF login because I am not able to verify the email and non of the books are actually showing when I open them in this stupid Everand