Scout APM Reviews in February 2025: User Ratings, Pros & Cons

Great support and improvements suggestions that make our lives easier

What do you like best? The support team is awesome, always available to help. Not only the team helps a lot, but the tool is amazing, the suggestions to fix n+1 and slow queries save us a lot of time while tuning our app. We can easily spot bottlenecks and view backtraces indicating where to fix. What do you dislike? Not able to filter endpoints by most requested paths. That would be useful to see the most usage and slowness, which is where we focus our effort. That is not a big ...

Scout Helps us track app performance over time

What do you like best? Scout let us take a look at performance trends for our endpoints and background processes over the course of time. Superimposing deployment information also helps us see whether performance degradation is correlated with a change in the codebase. What do you dislike? I would like to have the same performance alerting options for background processes as we have for endpoints. On a couple of occasions, we've had performance problems with background jobs where having ...

good products but insight not clear enough

What do you like best? Seeing real insight and analysis of memory bloat What do you dislike? Informations are sometimes hard to understand, and i'm not sure that comparison between 2 dates reaaly works What problems are you solving with the product? What benefits have you realized? finding which request causing memory bloat and correct them

Scout helps us target the most important performance issues

What do you like best? Scout's performance overview graph helps us see where our app is spending too much time, and then we are able to dig into specific requests to gain insights for how to resolve those issues. Scout helps us assess the hypotheses we have about our app's performance and make a plan to move forward! Scout's blog also provides useful content for how to effectively engage with this tool. What do you dislike? I wish Scout allowed you to view an overview that spanned more ...

Great product with world class support, especially if using ruby/rails

What do you like best? I love Scout's support; being able to communicate with their team just like I would do with my own. They have really good documentation, I also like the Roadmap visibility and having the ability to cast a vote on new features. What do you dislike? Improving the data retention period to more than 7 days would be a great. What problems are you solving with the product? What benefits have you realized? We use scout to monitor our apps, endpoints, it makes it really ...

Essential for Rails Apps

What do you like best? It gives me all the info I need to find slow requests, what's causing them to be slow, and the query that needs to be fixed. They've helped us increase performance and reduce costs. What do you dislike? It gets to be a little expensive once you start doing a LOT of requests, but it's still cheaper than their competitors. What problems are you solving with the product? What benefits have you realized? - Live looks at how our app is performing in production with ...

Scout APM Ultimate Tool

What do you like best? detailed Rails application performance monitoring (chart with upwards trend. Metrics and transaction traces are reported to Scout. It is easy-to-navigate for everyone, highlighting performance problems and filtering out the issues.It is more affordable than traditional APM services What do you dislike? Sometimes faces issue related to the immediate support while it starts slow performing. Recommendations to others considering the product: if you are looking for the ...

Nice informative insights into the perforamance of our apps

What do you like best? It gives a detailed and usable view of what is going on in our apps. It shows where something went wrong and how in both Ruby and Elixir. What do you dislike? The Elixir environment in scout is improving but not at the same height of the Ruby insights What business problems are you solving with the product? What benefits have you realized? We can see instantly see where our code and queries are taking too much time. And update our software for enterprises.

Great Product for optimizing and maintaining performance

What do you like best? Great for broad overview to spot trends and easy to drill down to details. Appreciate the background job and db monitoring tools as well, and n+1 suggestions. What do you dislike? Lack of search / filtering tools, lack of website front end monitoring What business problems are you solving with the product? What benefits have you realized? Monitoring & Improving Performance of Ruby on Rails applications

Great Product, Great Team

What do you like best? Scout is a really impressive app and has really helped us get a handle on performance issues. The support team is helpful and their improvements have been great. What do you dislike? I do wish Scout would retain data for a longer time period, or retain top-level summaries for us to identify long-term trends. What business problems are you solving with the product? What benefits have you realized? Identifying outlying long requests was probably the most helpful thing.