Scalefusion

Fast responses and support of issues.

What do you like best? Fast support, remote access to devices.. What do you dislike? Refresh, lock/unlock times were bit slow What problems are you solving with the product? What benefits have you realized? Using app-lock feature, remote access. It would be impossible for our product to exist without these features.

There is no other product as feature full as ScaleFusion

What do you like best? I've been using ScaleFusion since it was on the Mobilock days. Even before the Android for Work was a thing, and it always provided a complete service with all of the features I needed, and even more! The UI is very intuitive, and even when I find something weird or do something wrong, the support is quick to respond, help me solve the problem and even provide some tips on how to improve the experience (and even send feedback to the devs!) What do you dislike? ...

Solid Company with Excellent Customer Service and Support

What do you like best? I am not an IT person but I am my employer's unofficial IT person as I seem to know more than anyone else. My job duties don't really have me doing IT work day in and day out so when I need to add iPads, iPhones, Android tablets/phones etc to our MDM site I don't always remember what it is I have to do. I typically can figure it out without too much trouble. But over the past couple of days I kept trying to get Scalefusion setup on 4 iPads from another office that ...

Thank you, Dushyant ;)

What do you like best? We equip our teams with mobile devices and always have control over the usable apps. The teams can interact with the customer within a given framework. And when there was a problem: Dushyant solved problems for us immediately, great! What do you dislike? Currently I do not really think of anything. I'm very satisfied at the moment ;) What problems are you solving with the product? What benefits have you realized? We equip our teams with mobile devices and ...

Best software company I've ever worked with.

What do you like best? Being able to change information on my tablet PCs in my vacation rental properties is a snap with MobiLock Pro. It just plain works! And it's easy to learn. More importantly, the team at MobiLock is literally at your finger tips as soon as you log into your dashboard. I've even mentioned suggestions and within days I get an e-mail that they've addressed my suggestions and a new feature is born. What do you dislike? Nothing - it works beyond expectations. ...

Great Service

What do you like best? Locking down devices that are in use by the public is critical and Scalefusion is the perfect solution. The web console simplifies the management of the devices and the automated notices help us deliver a better service. What do you dislike? "Remote desktop" functionality is limited on Android devices. What problems are you solving with the product? What benefits have you realized? Manging devices remotely that are distributed all over the country. Securing ...

Hands down the best MDM software you can get!

What do you like best? Hands down the best MDM software you can get on the market. The greatest customer service I have dealt with, Shailesh is the #1 representative I have communicated with over the years and he always makes sure I am satisfied with the outcome of my concerns. If the feature is not there, they will get with the developers to see if it can be added and 9/10 times they're already working on it. My issues are always resolved within 30 minutes or less. 5/5 Would recommend ...

Responsive and professional support team uplifted user experience greatly

What do you like best? Scalefusion support team is very responsive and always provided their services with an enthusiastic attitude. They never question the ask and the features we need, and they'll do whatever they could to help us solve the problem. They even arranged a video conference to better understand the user's needs so that they could provide more professional services. What do you dislike? Nothing to complain. We maintained a great relationship in our collaboration and ...

Great product and great support

What do you like best? great set of features and incredible great support. This time Shailesh help me very fast and we found a solution to my problem. What do you dislike? tool is comprehensive can be confusing at times What problems are you solving with the product? What benefits have you realized? It helps us to manager a lot devices super easy and efficiently. Safes us money, time and improves user experience

World-Class Customer Service

What do you like best? 24 hour access to Scalefusion's highly knowledgeable customer service technicians gives me the confidence required to rely upon a 3rd party overseas app provider. My most recent interaction with Rep. Shailesh was exemplary of all of my interactions with the Scalefusion staff. Shailesh was 100% knowledgeable of every feature of the app and was able to diagnose and help me overcome multiple self-inflicted issues in just a matter of minutes. After multiple interactions ...