Sauce Labs Reviews in April 2025: User Ratings, Pros & Cons

A Quick Review of Sauce Labs

What do you like best? couple of Features I like about sauce labs is: 1. Very Easy to use 2. Configuration Based 3. Great Documentations 4. They have one of the finest customer support team, which is available to make the diffrence 5. Capturing Video is a great feature, which gives testing extra easiness. What do you dislike? 1.The Browser support is not up to date. 2. For all the browsers console logs are not Available. Only Firefox 3. Windows Platform support needs to be ...

Fast, easy to use and affordable

PROS & CONS What are the best aspects of this product? SauceLabs is fast and other solutions we have tried could not keep with VMs that are always available. Our test was from more than five hours run time on Xamarin to less than 18 minutes by influencing parallel test runners. The best thing is that there is not additional configuration and it uses Selenium Grid so we are sure that our test suites will finish it soon to give a feedback to developers. It is worth the price. What aspects ...

Offers many platforms for testing

PROS & CONS What are the best aspects of this product? Sauce labs offers many platforms for running tests, and support for all great frameworks and it works great with Jenkins. I love its flexibility because it can be used in many ways. It has dedicated UX team and they really care of their customer’s experience and they do everything to improve themselves, their engineers are very responsive and knowledgeable. What aspects are problematic or could work better? I don’t like that when ...

Simple, useful and productive

PROS & CONS What are the best aspects of this product? When I started with Sauce Labs, I found that their customer support was unresponsive if the fix wasn’t worth it or if you already signed for a contract. But, they changed their behavior and strategies, and they turn into a company that listens its customers and their needs. They created special site for their users, where they get suggestions and help from them in order to become better. After this, my confidence with Sauce Labs has ...

We are very satisfied with Sauce

PROS & CONS What are the best aspects of this product? Sauce Labs is smart app that allows me to tackle all testing challenges I have. It offers many testing platforms. I use this software because of the mindset on device, easy to set up, better communication with my account team, pricing and technology. Even though their device list is not as big as the list from other vendor, I don’t have to wait for each device to run on, I can do it whenever I want on the device I want. The other ...

Sauce Labs provides free testing version

PROS & CONS What are the best aspects of this product? What I love about Sauce Labs is the fact that offers free version for testing open source projects (of course with limited resources. It provides great integration with Travis-CI and there are adapters for all types of JS test runners. So I choose SL for my JuiceShop projects, and I am able to get my tests run on multiple browsers and OS combinations. Also, I am provided with full end-to-end test suite that is written on Sauce Labs ...

Great service, but they need to improve their support

PROS & CONS What are the best aspects of this product? With SauceLabs we had the opportunity to scale our automated tests for web application UI to several browsers so it was difficult because we were forced to implement browser-specific forks in our code, but it was very easy to achieve that with its unified API, instead of setting up several environments on our testing servers. We were able to catch the traffic that our app produces on Sauce Cloud machines for testing, using this nice ...

Awesome with automation : Sauce labs

What do you like best? Valuable Features The ability to show end-to-end tractability between requirements, tests, defects, and also reporting. • Improvements in my automation and manual testing quality What do you dislike? little bit flaky at some points and connection lost is a issue Recommendations to others considering the product good tool to use and very much helpful in delivering quality product What business problems are you solving with the product? What benefits have you ...

Sauce lab is on top

What do you like best? ALL features i like about sauce labs , for example : multiple test run , more language support , CI integration . Most powerful functionality is cross browser testing . Can run automation + manual on chrome . safari etc with iOS and Android native and hybrid apps , as well as on web . What do you dislike? Disconnect sometime in between the test run , again need to connect , speed need to increase . Recommendations to others considering the product it is very ...

Powerful cloud testing provider

PROS & CONS What are the best aspects of this product? We use Sauce labs few months by now, and all I can say that it is perfect product for site testing. During web interface transition we started using the product and we have great experience. What I want to say is that the testing suits are full with reliable information and we can easily validate across the whole platform and switching between its results and our own. Once we tapped into their API, everything was easy for us. We have ...