Sapaad Reviews in January 2025: User Ratings, Pros & Cons

"Great SaaS product for restaurant management!"

What do you like best about Sapaad? I like how sapaad put everything that a restaurant has in one place so management could be much more easier. Cashier, manager, ans every worker in the restaurant uses it. What do you dislike about Sapaad? Because we relay on it a lot, so when the software goes down we have a really hard time until it is up again. The technical and customer care team, however, is very helpful. What problems is Sapaad solving and how is that benefiting you? Organizing ...

Sapaad is a great vendor for restaurant ops

Sapaad is a great vendor for restaurant operations. It is easy to use. The customer service is the key highlight. We would highly recommend Sapaad for restaurants looking to simplify their operations.

Promised much. Delivered very little.

PROS: Overall GUI looks easy on the eye. Basic setup is easy. CONS: The company is based in Dubai with backend in India. They have a sales office in Singapore where the representative promises a lot but delivers very little. In Singapore, government offers merchants grants for implementation of POS solutions which means that companies have very little incentive to really innovate and pay attention to customer service. Their main aim is to do the first sale as once the sale is done and basic ...

Excellent and user-friendly POS software

PROS: Sapaad is so user-friendly that you don't even need to train to start navigating through the software. It has also allowed us to automate and integrate with our existing tools excellently. CONS: It would be nice to improve the user interface and make it more touch-sensitive. It's nice to have, but not urgent.

Easy to navigate.

Easy to access and navigate.

Fully satisfied with all support

Fully satisfied with all support

This is operations manager of Golden…

This is operations manager of Golden Eats Restaurant, AL Barsha , Dubai. I had recently called Sapaad Helpline and Ms Mehnaaz recieved the called. She was very professional and attentive to all my queries. She patiently heard all my queries and gave me clarification on how we can proceed with spaad integration with online delivery platfporms.

Shout our to Ms Wilma

Shout our to Ms. Wilma! She's very helpful and promptly responsive with our inquiries. Very well done and keep up the good work!

We are new on Sapaad and it's a bit…

We are new on Sapaad and it's a bit early to say how our partnership will be. But it'll be an injustice if I do not acknowledge Wilma Lugdat's help. She has been exceptional in onboarding us, and helping us throughout the process. Very happy with her customer service.Mehmood ALAM Healthy Eats

Sapaad is one of one the best POS…

Sapaad is one of one the best POS software available in the market now. The product is always evolving and bringing new features each and everytime and the support team is always reachable for any queries.