SAP Field Service Management Reviews in April 2025: User Ratings, Pros & Cons

"FSM used case for construction company"

What do you like best about SAP Field Service Management? I like how easy it is because it is a mobile application, it is very easy for our clients to use just on their phone and to replace their old paperwork procedure. And more efficient for the work itself. What do you dislike about SAP Field Service Management? I think the system needs to be in an internet environment which is a tiny inconvenience for the engineer in the construction field. However, they can upload all the information ...

"SAP for purchase requisitions, approvals and MIGOs"

What do you like best about SAP Field Service Management? It's a central database to easily audit your requisition process as it's a step by step and assigned model What do you dislike about SAP Field Service Management? Slow and complicated in setup, login and navigation. Not very user friendly; you have to use it frequently to get the hang of it Recommendations to others considering SAP Field Service Management: Have key users that use the platform frequently to support new or less ...

"SAP Review"

What do you like best about SAP Field Service Management? I like the reporting capabilities and ease of use after orientation to the system. What do you dislike about SAP Field Service Management? I dislike the codes to get to different screens. You may not even know that a screen or option exists if you don't know the code to it. What problems is SAP Field Service Management solving and how is that benefiting you? It is an excellent system for requisition and PO creation as well as ...

"User Interface and Functionality Needs Updating"

What do you like best about SAP Field Service Management? There aren't too many steps for entering my time sheets which is nice. The best part is the copy from previous day's hour function. What do you dislike about SAP Field Service Management? Entering time is tedious- the system should remember previous schedules, especially if you work the same hours each week, and let you copy entire time sheets. Additionally, they don't provide detailed instructions for using other functions such as ...

"Easy to Maneuver thru familair functions"

What do you like best about SAP Field Service Management? The ability to set some parameters so they don't change What do you dislike about SAP Field Service Management? Some fields can't be set to stay they same so that the same input doesn't;'t have to be keyed in repeatedly. Should be able to get to another screen on the screen you are currently using. What problems is SAP Field Service Management solving and how is that benefiting you? Purchases