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9.5

Spot Score

Samsara - Fleet Management Software

Samsara Reviews in May 2025: User Ratings, Pros & Cons

Efficiency for your fleet management needs.

4.6

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Samsara offers custom pricing plan

Samsara Reviews & Ratings

4.6

Excellent

Based on 223 ratings & 204 reviews

Rating Distribution

Excellent

(129)

Very Good

(23)

Good

(8)

Poor

(10)

Terible

(34)

Expert's Review

Samsara GPS/Dashcam is a highly efficient fleet management tool that impresses with its accuracy and user-friendly interface. The system excels in autonomously minimizing fuel consumption and correcting driving habits, leading to substantial savings and efficiency gains over time. Users appreciate the system's simplicity and quick implementation, making ...Read more

Samsara pros and cons

  • Easy and smart to use, excellent support.

  • Accuracy and user-friendly interface for fleet management.

  • Real-time visibility enabling quick decision-making.

  • Simplified training and compliance monitoring for drivers.

  • Inaccurate database for speed limits causing potential safety issues.

  • Customer service inconsistencies and difficulties with cancellations.

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Showing 21-30 out of 204

A

Ambrose

06/20/24

5 out of 5

We love it!

We now have so much real time visibility to our business it's allowed us to make decisions quicker that improve our results faster. It's very easy to learn, use, and leverage to improve our safety, compliance, and fleet efficiency. We love it!

A

Ambrose

06/20/24

5 out of 5

We love it!

We now have so much real time visibility to our business it's allowed us to make decisions quicker that improve our results faster. It's very easy to learn, use, and leverage to improve our safety, compliance, and fleet efficiency. We love it!

CK

Chris Killough

06/20/24

5 out of 5

Samsara is an awesome platform!

Samsara is an awesome platform!! Easy and simple to use but provides the most detail when it comes to managing a fleet. They also have great customer representatives, tech support needs some work but that happens when you outsource call center to other countries.

RM

Rusty McClain

06/18/24

5 out of 5

Great Customer Service

Great Customer Service! Customer service is top-notch. Attention to detail and willing to put in the work for off the wall ideas.

RM

Rusty McClain

06/18/24

5 out of 5

Great Customer Service

Great Customer Service! Customer service is top-notch. Attention to detail and willing to put in the work for off the wall ideas.

K

Katelyn

06/14/24

4 out of 5

4/5 stars

I really like that I have the ability to message our drivers directly through Samsara. I also am very excited to start trying the driver safety courses with some of our drivers. I do wish that retrieving video was a bit easier, as it always takes me more than one try to get the exact clip that I need.

JG

Jason Grigsby

06/10/24

5 out of 5

Onboarding process review

The continued support throughout the onboarding process has been amazing. They provide plenty of resources to enable the customer to answer some of their own questions. My onboarding coach has been very responsive and has had great follow-through. Keep up the good work.

JG

Jason Grigsby

06/10/24

5 out of 5

Onboarding process review

The continued support throughout the onboarding process has been amazing. They provide plenty of resources to enable the customer to answer some of their own questions. My onboarding coach has been very responsive and has had great follow-through. Keep up the good work.

EL

Erin Leftwich

06/06/24

5 out of 5

Course was well structured

Course was well structured, and the videos helped a lot.

EL

Erin Leftwich

06/06/24

5 out of 5

Course was well structured

Course was well structured, and the videos helped a lot.