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9.5

Spot Score

Samsara - Fleet Management Software

Samsara Reviews in January 2025: User Ratings, Pros & Cons

Efficiency for your fleet management needs.

3.6

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Samsara offers custom pricing plan

Samsara Reviews & Ratings

3.6

Very Good

Based on 223 ratings & 204 reviews

Rating Distribution

Excellent

(129)

Very Good

(23)

Good

(8)

Poor

(10)

Terible

(34)

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Showing 1-10 out of 204

BW

Bob Wickham

11/11/24

2 out of 5

Inaccurate speed, limit database

My biggest problem with this product is the inaccurate database for speed limits. I know how to research the speed limits on roads in different states. I learned this as a police officer for many years. For example, today I was driving on a road and it’s clearly marked 55 mph, but yet, the device in my vehicle kept telling me to slow down and I kept slowing down to the point where it stopped telling me that I was needing to slow down. And that was a 25 mile an hour speed limit on a 55 mile ...

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BW

Bob Wickham

11/11/24

2 out of 5

Inaccurate speed, limit database

My biggest problem with this product is the inaccurate database for speed limits. I know how to research the speed limits on roads in different states. I learned this as a police officer for many years. For example, today I was driving on a road and it’s clearly marked 55 mph, but yet, the device in my vehicle kept telling me to slow down and I kept slowing down to the point where it stopped telling me that I was needing to slow down. And that was a 25 mile an hour speed limit on a 55 mile ...

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BS

Brett Seedhouse

10/14/24

5 out of 5

Tracking made simple.

Tracking made simple. Took very little time to install with various options of Cable attachments. per second tracking and we noticed 10-15sec delay.

GC

Gustavo Cruz Jr

10/11/24

5 out of 5

Excellent response for costumer

the time, attention, patience, and just how nicely they would answer our questions was really great.

BG

BTDT Grand Rapids

10/04/24

2 out of 5

We have been a client of Samsara for 5 years…

We have been a client of Samsara for several years. The equipment and technology are the best. The customer service is by far the worst in the industry, and in business overall. Disorganized, constantly switching account managers, no follow up. An account rep DW won't return calls or emails, this is par for the course and infuriating. Samsara recently turned off our ACH option, we received a $35 last fee charge, I called the 3rd party leasing company for Samsara and was hung up on and then ...

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BG

BTDT Grand Rapids

10/04/24

2 out of 5

We have been a client of Samsara for 5 years…

We have been a client of Samsara for several years. The equipment and technology are the best. The customer service is by far the worst in the industry, and in business overall. Disorganized, constantly switching account managers, no follow up. An account rep DW won't return calls or emails, this is par for the course and infuriating. Samsara recently turned off our ACH option, we received a $35 last fee charge, I called the 3rd party leasing company for Samsara and was hung up on and then ...

Read more

PV

Pedro Villanueva

09/04/24

5 out of 5

Smart solution for logistics monitoring

Easy and smart to use, excellent support.

AK

Alex Kuolas

09/03/24

5 out of 5

Samsara GPS/Dashcam

Samsara's accuracy and user-friendly interface impressed me, making fleet management a breeze. Its ability to autonomously minimize fuel consumption and correct driving habits is remarkable, driving significant improvements without constant oversight. This system is an intelligent financial investment, proving its worth by delivering substantial savings and efficiency gains. I highly recommend Samsara to anyone looking to optimize their fleet operations and see a return on investment over time.

JF

John Fisher

08/20/24

4 out of 5

working with Sophia Dell

Date of experience: August 20, 2024

BT

Barnes Tree Service

08/16/24

5 out of 5

Samsara is a great system for tracking…

Samsara is a great system for tracking and dash cams. The support is outstanding as well.