Salsa CRM Reviews in February 2025: User Ratings, Pros & Cons

"Great Onboarding Experience"

What do you like best about Salsa CRM? We switched from the classic Salsa platform to the new Salsa CRM. The training team was very patient as we proceed at our own pace. All training sessions have been very well organized. The interface of the new Salsa has been very easy to work with so far. What do you dislike about Salsa CRM? I can't think of anything that I dislike right now. Recommendations to others considering Salsa CRM: Definitely participate in their training sessions, and watch ...

"Great Onboarding Experience"

What do you like best about Salsa CRM? We switched from the classic Salsa platform to the new Salsa CRM. The training team was very patient as we proceed at our own pace. All training sessions have been very well organized. The interface of the new Salsa has been very easy to work with so far. What do you dislike about Salsa CRM? I can't think of anything that I dislike right now. Recommendations to others considering Salsa CRM: Definitely participate in their training sessions, and watch ...

"Useful for a large office"

What do you like best about Salsa CRM? Because our office was spread across our state, I really liked how helpful this was in connecting all of our employees in a timely manner. What do you dislike about Salsa CRM? I wish it were more affordable. It was too expensive for our budget. I also wish the representatives were more responsive. It took us at least one day to hear back when the system was acting glitchy. Recommendations to others considering Salsa CRM: This program is for established ...

"Useful for a large office"

What do you like best about Salsa CRM? Because our office was spread across our state, I really liked how helpful this was in connecting all of our employees in a timely manner. What do you dislike about Salsa CRM? I wish it were more affordable. It was too expensive for our budget. I also wish the representatives were more responsive. It took us at least one day to hear back when the system was acting glitchy. Recommendations to others considering Salsa CRM: This program is for established ...

"it's ok"

What do you like best about Salsa CRM? I like the abiilty to do action alerts and count the number of actions What do you dislike about Salsa CRM? it's not intuitive. it takes a while to learn What problems is Salsa CRM solving and how is that benefiting you? we can really dig into outreach

"Eh"

What do you like best about Salsa CRM? I like that there are a ton of categories in one person so you can get a really thorough picture of one of your constituents. Once you get a hang of it, it can be relatively easy to keep everything together. I like that it keeps emails, actions, events, donations, and more all in one place. What do you dislike about Salsa CRM? Unfortunately, a lot. I don't love that you can't categorize events, that you can't search for people or events without being ...

"Salsa for nonprofits"

What do you like best about Salsa CRM? the tech support is readily available, friendly and knowledgeable What do you dislike about Salsa CRM? a huge, and cumbersome system that even the staff find difficult Recommendations to others considering Salsa CRM: if you have a huge and i mean huge nonprofit you will be fine - if you have a nonprofit with fewer than 15,000 donors find another program. you will pay for a program of which you won't even use 85% of . What problems is Salsa CRM solving ...

"Salsa helps non profits "

What do you like best about Salsa CRM? Salsa is user friendly and is helpful in tracking donors. What do you dislike about Salsa CRM? There is not a lot to dislike. It’s a strong platform. What problems is Salsa CRM solving and how is that benefiting you? Being able to now track donors.

"Salsa helps non profits "

What do you like best about Salsa CRM? Salsa is user friendly and is helpful in tracking donors. What do you dislike about Salsa CRM? There is not a lot to dislike. It’s a strong platform. What problems is Salsa CRM solving and how is that benefiting you? Being able to now track donors.

"Fine but nothing special"

What do you like best about Salsa CRM? The ability to add the my salsa crm fields What do you dislike about Salsa CRM? It doesn’t sync well with the updates that salsa keeps pushing on clients and the best features are being eliminated Recommendations to others considering Salsa CRM: Avoid it unless you like only their version of what is acceptable What problems is Salsa CRM solving and how is that benefiting you? It tracks donor and participant information