Salsa CRM Reviews in February 2025: User Ratings, Pros & Cons

"This application involves robust reporting, donor, and donation management."

What do you like best about Salsa CRM? Salsa CRM helps to run an organization with smooth inspection and helps to grow the features as the organization grows as well. This application helps to locate the donors and make sure that they become loyal within time and this application not only provides the authentic donation methods but, also helps to solve the management issues with great support. This application makes a good interaction between donors and donating methods. All things and ...

Really satisfied with the quality and the best performance of customer service.

PROS: Salsa CRM is flexible to our growing charity. It's customizable to allow us to communicate precisely what we want from our sponsors, volunteers and customers. Customer service is simple, attentive, thinking of out-of-box systems based upon my specific needs. CONS: The operating system is complicated because there are so many features that it requires some time to work hard to find everything. Within a year, the device always updating.

Efficient CRM funding program.

PROS: It's very easy to use, a novice can quickly access the platform. Great customer experience, assisted us to learn on how to create the type of system as we necessary it-could attach our own data and get everything managed effectively! CONS: Great digital software. It's operating now, but I'm hoping with something more stable throughout the coming years.

Collecting all emails.

PROS: Having information from questions is simple and helps me to dig in and sort to get precisely what I want and for a task. The greatest part about Salsa is your employees who are helping me achieve what I want to do. I've been working on Clay, with Pittsburgh a lot of times, and he is friendly, competent, effective and also always offers outstanding customer support, taught me easiest way and seems to be incredibly detailed and doesn't even end our workshop until I'm happy that I got ...

This platform contains comprehensive documentation, sponsor, and fundraising administration.

PROS: Salsa CRM helps manage a consistent assessment within the program and continues to extend the functionality while the organization expands. This software allows us to find contributors and ensure that they stay faithful every time, and this system also offers accurate contribution approaches and helps to address management challenges with an excellent experience. This system allows for a successful relationship between contributors and fundraising approaches. All items and methods are ...

This platform contains comprehensive documentation, sponsor, and fundraising administration.

PROS: Salsa CRM helps manage a consistent assessment within the program and continues to extend the functionality while the organization expands. This software allows us to find contributors and ensure that they stay faithful every time, and this system also offers accurate contribution approaches and helps to address management challenges with an excellent experience. This system allows for a successful relationship between contributors and fundraising approaches. All items and methods are ...

"Outdated and not the most user friendly"

What do you like best about Salsa CRM? The upsides are that you can access Salsa CRM from any web browser, so it’s not necessary to have a program downloaded on your computer. What do you dislike about Salsa CRM? I find reporting to be very challenging and even just finding a record can be a chore. It’s not user friendly and it really isn’t a true CRM. If it were, there would be far more functionality and things could be better automated. What problems is Salsa CRM solving and how is that ...

"Convoluted System "

What do you like best about Salsa CRM? The log in process was easy. I could go between my desktop and laptop easily. What do you dislike about Salsa CRM? Pulling reports was unnecessarily complicated and so was entering out of system donations. Recommendations to others considering Salsa CRM: You need to be vigilant about duplicates. When I export our data to a new system. I had to do a lot of cleaning to avoid having unnecessary information. The fundraising report was over ...

"Moving off of Salsa CRM"

What do you like best about Salsa CRM? I've been able to do what I need to do on Salsa, though it seems like it would be complicated to try anything outside of that due to the fact that the site doesn't seem very user friendly. I haven't spent much time on the site, so I'm not sure of everything it is capable of, but it doesn't strike me as immediately easy to use. It definitely takes getting used to be, but it's possible to be trained and eventually be able to easily draft mailings. What ...

"Missing key integrations"

What do you like best about Salsa CRM? They've made some valuable upgrades do the donor dashboard. What do you dislike about Salsa CRM? The system is not well integrated with the Engage product or the credit card processor. Recommendations to others considering Salsa CRM: Make sure you get very good training on how to use and personalize. What problems is Salsa CRM solving and how is that benefiting you? We are not using the system to its potential, but the learning curve is high and their ...