Salsa CRM Reviews in February 2025: User Ratings, Pros & Cons

"Salsa CRM has potential, but there is a lot that you cannot do."

What do you like best about Salsa CRM? Dashboard reports are easy to read and are itneractive. Pretty easy to use overall. Has ability to keep households separate or combined. Once you assign a husband and wife as "co-donors" it automatically ties their giving together. What do you dislike about Salsa CRM? Soft credits are difficult to collect reports on. You can see the name of the 3rd party that sent the check, but not view all the individual people who you soft credited on the reports. ...

"Head of Sales"

What do you like best about Salsa CRM? Features and useability. It has all necessary segments to cover and optimize the scope of the work. What do you dislike about Salsa CRM? Its loading time. Some time it hault when using What problems is Salsa CRM solving and how is that benefiting you? Make over all work visibility tranparent and easy to access

"Super CRM for logging Sales Activities"

What do you like best about Salsa CRM? I really like the option to be able to do Mail Merges with Salsa CRM. I also like the feature of tracking multiple emails and addresses. Customer support is also always available. What do you dislike about Salsa CRM? Reporting is a bit tricky because I found it hard to find the navigation. It could be more user integration to other apps to be increased. These are my major concerns. What problems is Salsa CRM solving and how is that benefiting you? My ...

"Useful, but needed updates."

What do you like best about Salsa CRM? It was easy to use and did what we needed to do. What do you dislike about Salsa CRM? It didn't have those extra components to send out the best emails. What problems is Salsa CRM solving and how is that benefiting you? I do not know because we have moved on from SALSA

"CRM system helps manage customer data"

What do you like best about Salsa CRM? Salsa CRM is a centralized database for heavy development work. Customer relationship management is a process in which a business administers its interactions with customers. What do you dislike about Salsa CRM? sometimes missed sales opportunities. The team rarely uses it. A high customer churn rate can result from CRM system. Most CRM systems are based around the sales imperative – which means they are poor for marketers. What problems is Salsa CRM ...

"Salsa use with QB"

What do you like best about Salsa CRM? Ease of input of data and export data into QB What do you dislike about Salsa CRM? download from Network for Good has to be manipulated. What problems is Salsa CRM solving and how is that benefiting you? Not having to do double entry into QB

"Works Great, Offers More than we Need!"

What do you like best about Salsa CRM? I love that I am able to do mail merges within Salsa, keep track of every little detail, and add in custom fields for our constituents. We are able to keep our donor information in one easy place. What do you dislike about Salsa CRM? I am not a huge fan of the training that they offer. When you first get logged into Salsa, it is very confusing. It loads and takes you to a blank screen and you're almost at a loss for where you even start looking for ...

"Full Data Export for STEP"

What do you like best about Salsa CRM? Overall ease of use and ability to request support and get a quick response. What do you dislike about Salsa CRM? The reports and intuitiveness of the reporting. Many of the reporting options are not easy to use and navigate What problems is Salsa CRM solving and how is that benefiting you? That we can build households without much effort

"Very intuitive and useful tool"

What do you like best about Salsa CRM? Salsa was very easy to use and navigate. It made collaborating and keeping things organized simple among a team. I especially enjoyed the tracking and communication features. What do you dislike about Salsa CRM? The more opportunities for linking Salsa with other software the better. Trying to make different systems "talk" to each other would be helpful. Also linking it to social media would be helpful too. What problems is Salsa CRM solving and how is ...

"Salsa - Not responsive to simple problems."

What do you like best about Salsa CRM? When it worked it did provide notices of donations. What do you dislike about Salsa CRM? Absolutely non-existent support for simple login problems. What problems is Salsa CRM solving and how is that benefiting you? Salsa Labs is providing the web services for donations for Wreaths Across America - Houston. This organization provides a live Maine wreath at the graves in the Houston National Cemetery at Christmas, and a portion of the money raised by ...