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8.6

Spot Score

Salesforce Social Studio - Social Media Management Software

Salesforce Social Studio Reviews in February 2025: User Ratings, Pros & Cons

DISCONTINUED

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3.6

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Salesforce Social Studio Reviews & Ratings

3.6

Very Good

Based on 837 ratings & 135 reviews

Rating Distribution

Excellent

(37)

Very Good

(58)

Good

(26)

Poor

(6)

Terible

(8)

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Showing 81-90 out of 135

AI

Administrator in Higher Education

10/14/15

2.5 out of 5

"I like but but wish it could do more and am wanting more training."

What do you like best? Radian 6, publish tool, integration with salesforce, concept, potential

AI

Administrator in Higher Education

10/13/15

4.5 out of 5

"Expensive but worth it!"

What do you like best? Unlike any other competitor Radian6 has been best at ensuring we can filter out chatter that isn't relevant to our brand. Although others will claim to be able to do this, not all of them deliver. And Radian6 makes it easy to manually remove or change the sentiment of posts to ensure accuracy with reporting. Radian6 and Social Studio ensure this can be done on all platforms from PC to iPhone to iPad with ease.

CI

Consultant in Market Research

10/12/15

5 out of 5

"Very good - although some extra bits would be handy"

What do you like best? Abilty to have teams manage their workflow in a personalised, efficient way.

MC

Moises C

10/12/15

4.5 out of 5

"This is what we're waiting for.."

What do you like best? Graphical Interface, social sharing functionalities. Access to Facebook publications statistics (which publication has performed best)

MT

Mark T

10/11/15

5 out of 5

"Amazing tool for analysis and understanding..."

What do you like best? I like the fact that it gives me visibility into the customer's viewpoint of our products and brands and tells us where we might need to focus and where as an employee we are likely to hear the company's name in the press or from people we talk to.

AI

Administrator in Sports

10/11/15

3.5 out of 5

"Social Studio "

What do you like best? I like being able to see what other malls are posting so I know what content has been approved. I also like being able to have access to some of the shared content so I don't always have to come up with some postings for myself.

UI

User in Real Estate

10/11/15

3.5 out of 5

"The product itself is fine, but our company does not use it well."

What do you like best? I like that it is self explanatory. The program is simple and efficient.

RD

Raffaele D

10/10/15

4.5 out of 5

"Great innovation for the company"

What do you like best? Easy to use. Simple interface.

AI

Administrator in Electrical/Electronic Manufacturing

10/10/15

2.5 out of 5

"helpful but not so much a user-friendly tool"

What do you like best? the calendar, i like how it can automate my post What do you dislike?

AI

Administrator in Electrical/Electronic Manufacturing

10/10/15

2.5 out of 5

"helpful but not so much a user-friendly tool"

What do you like best? the calendar, i like how it can automate my post What do you dislike?