Salesforce Social Studio Reviews in February 2025: User Ratings, Pros & Cons

DISCONTINUED

"Great product"

What do you like best? Easy to use. Very user friendly. Great interface What do you dislike?

"Best Platform"

What do you like best? The fact that the support and intercommunication is second to none. Fantastic support network. Thank you!!

"Social Studio Review"

What do you like best? Connecting your marketing to customer. Creates a easy way to keep everything together. Also very easy to sign up and connect with social Media plate forms.

"Social Studio for Social Media"

What do you like best? My whole job centers around social media, so this is honestly the best software because social media is the only thing that it focuses on

"Social Studio"

What do you like best? Social Studio is a product under the Salesforce Marketing Cloud that offers effective social marketing solutions.

"Social Studios: Engaging Customers on a Personal Level"

What do you like best? Love this product! I foundd it to be extremely helpful in engaging my restaurant's guests, as well as the abilities to listen, analyze, and publish through social conversations. I especially love the fact that my package and pricing was tailored for my business.

"Review of Social Studio"

What do you like best? It allows for owned Channel Monitoring which allows for pulling owned content/comments into streams for moderation, engagement and review. I like the abiliy to scheduling, drafting, tracking brand owned social posts.

"Social Studio for Client Social Media Pages"

What do you like best? I LOVED the bulk uploading aspect for Twitter and Facebook posts.

"User friendly"

What do you like best? I like how easy it is to use. However think it is a simple program best suited for a company who doesn't want to spend money upgrading for something else

"Social Studio Review "

What do you like best? The mobile app means connection to your accounts wherever you are. Good for managing multiple accounts while not constantly behind a keyboard. The social listening tools are also a great tool but folders can sometimes be difficult to set up/navigate.