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8.6

Spot Score

Salesforce Social Studio - Social Media Management Software

Salesforce Social Studio Reviews in February 2025: User Ratings, Pros & Cons

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3.6

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Salesforce Social Studio Reviews & Ratings

3.6

Very Good

Based on 837 ratings & 135 reviews

Rating Distribution

Excellent

(37)

Very Good

(58)

Good

(26)

Poor

(6)

Terible

(8)

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Showing 111-120 out of 135

DM

Dean M

10/08/15

4 out of 5

"Great on social customer care"

What do you like best? The platform allows me to manage all my social media needs from one platform. I can publish, engage and analyze results/trends in conversation all in one platform.

UI

User in Gambling & Casinos

10/08/15

4 out of 5

"Social Studio has been nice and easy to work with."

What do you like best? Very organized and easy to navigate around What do you dislike?

KG

Kelly G

10/08/15

4 out of 5

"Social Studio Review"

What do you like best? The management tool is very easy to use - I feel like it is very user friendly.

MH

Matthijs H

10/08/15

4 out of 5

"Great step forward for Salesforrce!"

What do you like best? The combination of engagement, publishing and analyze is great. Now we can do all work in the same tool!

PA

Pierre A

10/08/15

4 out of 5

"Social Studio, one of the best in class world scale social capability"

What do you like best? 1- Scalability & coverage: Social Studio is a world leading social tool. It totally address and scale social requirements for any worldwide enterprise (either you are in Russia, China or USA). To be precise, my company was able to deploy this tool on more than 30 countries on the majority of the languages, the social networks and with several SF.com consultants & partners covering the setup and trainings.

RB

Romain B

10/08/15

3.5 out of 5

"An good tool for planning your publication"

What do you like best? I love using Social Studio to get a global view of my calendar but also to publish easily. Workflow and user experience are really well done.

UI

User in Real Estate

10/08/15

3.5 out of 5

"Usually good, but mobile experience is frustrating."

What do you like best? I like that I can see what all the other malls are doing as well and the online is easy to use. I like that I can see what I'm doing the whole week so I can look for repetitiveness and see the whole picture.

UI

User in Public Relations and Communications

10/08/15

3.5 out of 5

"Social Studio review"

What do you like best? Easy to use and navigate. Also easily accessible. What do you dislike?

UI

User in Real Estate

10/08/15

3.5 out of 5

"Good, but it has it's moments"

What do you like best? I like that I can see a preview of my posts What do you dislike?

UI

User in Research

10/08/15

3.5 out of 5

"Getting better, still some unfortunate quirks"

What do you like best? Visual depiction of posts as you draft, calendar view is great, ability to duplication posts is a huge bonus, and the segregated and shared workspaces will hopefully become a major boon for our organization.