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8.6

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Salesforce Sales Cloud - CRM Software

Salesforce Sales Cloud Reviews in April 2025: User Ratings, Pros & Cons

Streamline Sales and Build Stronger Customer Relationships

4.4

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Starts from $25/user/month when yearly

Salesforce Sales Cloud Reviews & Ratings

4.4

Very Good

Based on 23347 ratings & 40 reviews

Rating Distribution

Excellent

(40)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Salesforce Sales Cloud stands out as a robust and comprehensive CRM platform, offering exceptional scalability and unmatched customization options. Its ease of implementation, coupled with a user-friendly Lightning interface, makes it a versatile tool for organizations of all sizes. The platform's ability to streamline complex sales processes, centralize data, ...Read more

Salesforce Sales Cloud pros and cons

  • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

  • Streamlines and automates workflows, improving efficiency and reducing manual errors.

  • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

  • Intuitive Lightning UI and strong user experience, along with reliable standard features for lead management, opportunity tracking, and data organization.

  • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

  • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

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Showing 21-30 out of 40

RG

Rohit G

12/20/23

4.5 out of 5

"Dive into Salesforce Sales Cloud !"

What do you like best about Salesforce Sales Cloud? One of the key thing about salesforce sales cloud I like is its customization and flexibility. I have manage to customize cloud as per business requirement to engage more customers and recurring those leads. There are lot of configuration options in the cloud and those are also easy somewhat and some are in depth. I have integrating another third party apps and tools to make it dynamic and have not found any complexity in it and it makes ...

Read more

RG

Rohit G

12/20/23

4.5 out of 5

"Dive into Salesforce Sales Cloud !"

What do you like best about Salesforce Sales Cloud? One of the key thing about salesforce sales cloud I like is its customization and flexibility. I have manage to customize cloud as per business requirement to engage more customers and recurring those leads. There are lot of configuration options in the cloud and those are also easy somewhat and some are in depth. I have integrating another third party apps and tools to make it dynamic and have not found any complexity in it and it makes ...

Read more

SJ

Shannon J. G

12/15/23

5 out of 5

"Sales Cloud is a ubiquitous tool that allows great things for individuals and management"

What do you like best about Salesforce Sales Cloud? Salesforce Sales Cloud is a CRM tool that is designed for users and management, based on experience and science. It is really flexible, and can be adjusted with customizations or integrations to provide a seamless user experience. BD/Sales and ancillary teams can use it for managing their book of business, and management can use it to make data-driven decisions. I did my doctoral research on CRM user adoption, and am very familiar with ...

Read more

SJ

Shannon J. G

12/15/23

5 out of 5

"Sales Cloud is a ubiquitous tool that allows great things for individuals and management"

What do you like best about Salesforce Sales Cloud? Salesforce Sales Cloud is a CRM tool that is designed for users and management, based on experience and science. It is really flexible, and can be adjusted with customizations or integrations to provide a seamless user experience. BD/Sales and ancillary teams can use it for managing their book of business, and management can use it to make data-driven decisions. I did my doctoral research on CRM user adoption, and am very familiar with ...

Read more

RD

Robert D

11/24/23

4.5 out of 5

"Supercharge your sales team"

What do you like best about Salesforce Sales Cloud? It's the class leading sales CRM. it has everything that your team needs to find leads, create opportunities and close sales deals. All tracked with standard objects and enhanced with customisations.it is easy to implement out of the box and integrates with many systems with its inbuilt apis. Custome support is great and the training online is world class. It's used daily in my organisation. What do you dislike about Salesforce Sales ...

Read more

RD

Robert D

11/24/23

4.5 out of 5

"Supercharge your sales team"

What do you like best about Salesforce Sales Cloud? It's the class leading sales CRM. it has everything that your team needs to find leads, create opportunities and close sales deals. All tracked with standard objects and enhanced with customisations.it is easy to implement out of the box and integrates with many systems with its inbuilt apis. Custome support is great and the training online is world class. It's used daily in my organisation. What do you dislike about Salesforce Sales ...

Read more

KH

Kristopher H

11/14/23

4.5 out of 5

"Sales Cloud - A truly amazing platform for almost every company!"

What do you like best about Salesforce Sales Cloud? Sales Cloud offers a nealry complete package for handling all of the facets of a companies needs to track and generate leads, sales, contacts and interactions across almost all industries and business models. Sales Cloud is almost Turn-Key in that out of the box, a company can hit the ground running as soon as they implement and turn it on for their teams with little up front work. The ability to track products, quotes, sales, forecasting, ...

Read more

KH

Kristopher H

11/14/23

4.5 out of 5

"Sales Cloud - A truly amazing platform for almost every company!"

What do you like best about Salesforce Sales Cloud? Sales Cloud offers a nealry complete package for handling all of the facets of a companies needs to track and generate leads, sales, contacts and interactions across almost all industries and business models. Sales Cloud is almost Turn-Key in that out of the box, a company can hit the ground running as soon as they implement and turn it on for their teams with little up front work. The ability to track products, quotes, sales, forecasting, ...

Read more

AC

Abhishek C

11/14/23

4.5 out of 5

"Streamlined process, Efficient tool for lead management"

What do you like best about Salesforce Sales Cloud? Very user friendly platform, helps in managing leads & opportunities, creating an extensive report for performance evaluation helps in getting good overview of the activities done & helps in getting valuable insights. Saves time in compiling data manually, salesforce allows you to create reports & customize data as per lead type, name, creation date, age, lead source & many more filters. What do you dislike about Salesforce Sales ...

Read more

AC

Abhishek C

11/14/23

4.5 out of 5

"Streamlined process, Efficient tool for lead management"

What do you like best about Salesforce Sales Cloud? Very user friendly platform, helps in managing leads & opportunities, creating an extensive report for performance evaluation helps in getting good overview of the activities done & helps in getting valuable insights. Saves time in compiling data manually, salesforce allows you to create reports & customize data as per lead type, name, creation date, age, lead source & many more filters. What do you dislike about Salesforce Sales ...

Read more