Empowering nonprofits to make a greater impact.
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AU
Anonymous User
01/11/22
"Simple, consistent and very helpful"
What do you like best about Salesforce Nonprofit Cloud? That it is simple and easy to use and track your work. It's awesome What do you dislike about Salesforce Nonprofit Cloud? I couldn't think of anything. I think that the developer have done a wonderful job with it & their continuing improvement approach is good. Recommendations to others considering Salesforce Nonprofit Cloud: It's awesome! Give it a go What problems is Salesforce Nonprofit Cloud solving and how is that benefiting ...
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TC
Tara C
12/21/21
"More sophisticated and business-oriented than any other nonprofit CRM option"
What do you like best about Salesforce Nonprofit Cloud? It's sophistication. Our nonprofit had used a variety of other CRMs over the years, and as our nonprofit was growing, we quickly outgrow (and feel like we outsmarted) each CRM we had that was built for nonprofits. Salesforce is the next level, and we feel confident that this is the best tool to grow with and move us to be more sophisticated in our data, tech, marketing, and fundraising. What do you dislike about Salesforce Nonprofit ...
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Charlie G
09/12/23
"Powerful tool with the right know-how"
What do you like best about Salesforce Nonprofit Cloud? Salesforce is highly programmable and customizable, with automations and capabilities far above most other non-profit focused software. What do you dislike about Salesforce Nonprofit Cloud? Some customization is needed out-of-the-box, so it does require an educated System Administrator or power user. What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you? Performing case management for our clients and ...
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SM
Sharon M
06/07/23
"A great way to track program participants, donors, volunteers, etc."
What do you like best about Salesforce Nonprofit Cloud? It's ability to adapt and connect to other systems we use. What do you dislike about Salesforce Nonprofit Cloud? Big learning curve for people who are not tech savvy. What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you? We are just at the beginning but we imagine building our system out to be able to track programs, dollars, families, volunteer hours. Etc.
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Joan D
05/19/23
"Very helpful to document projects, tracking & tracing update, contacts - great project mgmt tools"
What do you like best about Salesforce Nonprofit Cloud? Structured well and can download/extract data easily. What do you dislike about Salesforce Nonprofit Cloud? It can be optimized to have reminder or utilize AI to help creating updates that are clear and sufficient for the reader to know what's next. What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you? When tracking project status and traving customers contact historical data.
DG
Daisy G
04/04/23
"Good product"
What do you like best about Salesforce Nonprofit Cloud? It is a very customizable tool which makes it easy to tailor it to your needs. What do you dislike about Salesforce Nonprofit Cloud? Although very customizable, making those customizations requires knowledge of the system in the backend. This necessitates hiring a programmer or someone externally. What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you? We needed a tool that would allow us to track our donor ...
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AB
Akshay B
01/03/22
"Salesforce. A great application to track all your leads and stakeholders without boundaries."
What do you like best about Salesforce Nonprofit Cloud? Salesforce is great to check on international engagements. status of relationships and conversions. What do you dislike about Salesforce Nonprofit Cloud? The interface is not seamless, needs constant back and forth to upload new files, enter new stakeholders, and upload files. Recommendations to others considering Salesforce Nonprofit Cloud: "Salesforce is a great place to funnel your leads, seek investments, track grants, etc. But one ...
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AU
Anonymous User
11/10/21
"A powerhouse with endless depth of functionality"
Describe the project or task Salesforce Nonprofit Cloud helped with: We use salesforce as a CRM for our large non-profit charity. The software is extremely powerful and has allowed us to link up all areas of our team (events, fundraising, marketing and comms, designers etc). We use the software to get a top level view of our fundraising mainly but also as a customer management tool. We have various marketing/comms programs integrated that work really well. The support is fairly helpful but ...
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MP
Mike P
10/18/21
"Great solution for larger non-profits"
What do you like best about Salesforce Nonprofit Cloud? Salesforce for NonProfits goes a long way to bridge the gap between Sales Cloud and the needs of non -profits. It is well thought out to provide a solid base for non-profits to get started with Salesforce, but does require additional configuration and/or addition of partner solutions to be fully functional. A lot of development is still happening to fill out the functionality. Salesforce support for the sector is genuine and generous, ...
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DE
Drew E
03/29/21
"Salesforce.org for Nonprofits Continues to Adapt and Impress"
What do you like best about Salesforce Nonprofit Cloud? Salesforce.org for nonprofits is incredibly robust and adaptive to our organization's needs. Entirely customizable to fit our workflow, capacity, and grantmaking processes, allowing for greater time to focus on our mission and our grantee community. What do you dislike about Salesforce Nonprofit Cloud? Salesforce for nonprofits, while an incredibly useful tool for us, could be too "complex" or just more than is necessary for smaller ...
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