Salesforce for Nonprofits Reviews in April 2025: User Ratings, Pros & Cons

"Good product"

What do you like best about Salesforce Nonprofit Cloud? It is a very customizable tool which makes it easy to tailor it to your needs. What do you dislike about Salesforce Nonprofit Cloud? Although very customizable, making those customizations requires knowledge of the system in the backend. This necessitates hiring a programmer or someone externally. What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you? We needed a tool that would allow us to track our donor ...

"Good product"

What do you like best about Salesforce Nonprofit Cloud? It is a very customizable tool which makes it easy to tailor it to your needs. What do you dislike about Salesforce Nonprofit Cloud? Although very customizable, making those customizations requires knowledge of the system in the backend. This necessitates hiring a programmer or someone externally. What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you? We needed a tool that would allow us to track our donor ...

"Greatest tool for non-profits"

What do you like best about Salesforce Nonprofit Cloud? Everyone likes the free user licenses offered. The great part is the training available via Trailblazer, the help and the vast community of users who are super willing to be helpful What do you dislike about Salesforce Nonprofit Cloud? Sometimes the help system is a bit too much to plow through. However, user groups in Trailblazer and, of course, Google are great resources for common questions. What problems is Salesforce Nonprofit ...

"All solutions under single roof."

What do you like best about Salesforce Nonprofit Cloud? Keep Non profit organization more organized and fundraising becomes more easier. Cost effective with wonderful technical support. We can analyse data for better insight. What do you dislike about Salesforce Nonprofit Cloud? No integrated app for the fundraising application, not supported on every platform. It could be a better if Salesforce will work on these data points. What problems is Salesforce Nonprofit Cloud solving and how is ...

"Nonprofit SF"

What do you like best about Salesforce Nonprofit Cloud? Customization, ease of use, report building What do you dislike about Salesforce Nonprofit Cloud? more tutorials and suggested pre built reports, and tips for new users What problems is Salesforce Nonprofit Cloud solving and how is that benefiting you? gathering donor data, generating reports for outreach

"Simple, consistent and very helpful"

What do you like best about Salesforce Nonprofit Cloud? That it is simple and easy to use and track your work. It's awesome What do you dislike about Salesforce Nonprofit Cloud? I couldn't think of anything. I think that the developer have done a wonderful job with it & their continuing improvement approach is good. Recommendations to others considering Salesforce Nonprofit Cloud: It's awesome! Give it a go What problems is Salesforce Nonprofit Cloud solving and how is that benefiting ...

"Simple, consistent and very helpful"

What do you like best about Salesforce Nonprofit Cloud? That it is simple and easy to use and track your work. It's awesome What do you dislike about Salesforce Nonprofit Cloud? I couldn't think of anything. I think that the developer have done a wonderful job with it & their continuing improvement approach is good. Recommendations to others considering Salesforce Nonprofit Cloud: It's awesome! Give it a go What problems is Salesforce Nonprofit Cloud solving and how is that benefiting ...

"Salesforce. A great application to track all your leads and stakeholders without boundaries."

What do you like best about Salesforce Nonprofit Cloud? Salesforce is great to check on international engagements. status of relationships and conversions. What do you dislike about Salesforce Nonprofit Cloud? The interface is not seamless, needs constant back and forth to upload new files, enter new stakeholders, and upload files. Recommendations to others considering Salesforce Nonprofit Cloud: "Salesforce is a great place to funnel your leads, seek investments, track grants, etc. But one ...

"Salesforce. A great application to track all your leads and stakeholders without boundaries."

What do you like best about Salesforce Nonprofit Cloud? Salesforce is great to check on international engagements. status of relationships and conversions. What do you dislike about Salesforce Nonprofit Cloud? The interface is not seamless, needs constant back and forth to upload new files, enter new stakeholders, and upload files. Recommendations to others considering Salesforce Nonprofit Cloud: "Salesforce is a great place to funnel your leads, seek investments, track grants, etc. But one ...

"More sophisticated and business-oriented than any other nonprofit CRM option"

What do you like best about Salesforce Nonprofit Cloud? It's sophistication. Our nonprofit had used a variety of other CRMs over the years, and as our nonprofit was growing, we quickly outgrow (and feel like we outsmarted) each CRM we had that was built for nonprofits. Salesforce is the next level, and we feel confident that this is the best tool to grow with and move us to be more sophisticated in our data, tech, marketing, and fundraising. What do you dislike about Salesforce Nonprofit ...