Salesforce Field Service Reviews in January 2025: User Ratings, Pros & Cons

"Salesforce field service"

What do you like best about Salesforce Field Service? The inbuilt scheduling feature tha Salesforce Fiels Service offers is outstanding. It calculates the travel time, technician availabilty, work duration etc which helps business more productive.Inventory management in salesforce field service is also an excellent feature. What do you dislike about Salesforce Field Service? Sync issues in field service mobile app. What problems is Salesforce Field Service solving and how is that benefiting ...

"Birds-eye view of all team members and scheduled appointments"

What do you like best about Salesforce Field Service? Guided setup, Mobile App , pre defined APIs and ease of use What do you dislike about Salesforce Field Service? Nothing specific, it is quite useful for any service industry What problems is Salesforce Field Service solving and how is that benefiting you? Schedules, field trips and end to end tracking

"Salesforce best CRM"

What do you like best about Salesforce Field Service? Salesforce have great capacity to mamage huge customer base compared to others. What do you dislike about Salesforce Field Service? UI is not very effective and eye catching. What problems is Salesforce Field Service solving and how is that benefiting you? Database

"One of the best salesforce product that provide exceptional on-site Service to customers."

What do you like best about Salesforce Field Service? the thing I like about field service is prompt time management by team and schedule work accordingly and also provides very quick responses to acknowledge the service. also, it tracks the updated job status What do you dislike about Salesforce Field Service? we have a requirement to relate a customer object with a specific time slot to be set but this we can not achieve here in Field service so this was disliked sometimes, similarly, it ...

"stable and easy to use"

What do you like best about Salesforce Field Service? Real-time communication and collaboration. Also, inventory management features are unique. What do you dislike about Salesforce Field Service? Nothing to dislike till now.hope it works well for me in future too. What problems is Salesforce Field Service solving and how is that benefiting you? i can pull in data across my Salesforce account.

"Field Service Lightning Salesforce"

What do you like best about Salesforce Field Service? Salesforce field service app is one of the most distinguishing factors, which salesforce has provided recently, allowing reps on ground to access data in real-time and help them regulate their work efficiently. What do you dislike about Salesforce Field Service? There is no downside of using the Salesforce field service, just the pricing factor is a bit high for the product offering and the niche talent required to maintain the ...

"Salesforce Architect"

What do you like best about Salesforce Field Service? The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job. This helps minimize travel time, increase first-time fix rates, and maximize overall productivity. What do you dislike about Salesforce Field ...

"Great"

What do you like best about Salesforce Field Service? It is helpful for my Sales and Marketing duties What do you dislike about Salesforce Field Service? Nothing special. It is easy to use and convenient What problems is Salesforce Field Service solving and how is that benefiting you? I use Salesforce for managing sales operations

"Best Tool For Field Service Operations"

What do you like best about Salesforce Field Service? Real-time scheduling & GPS tracking I like the most here. It allows businesses to schedule and dispatch field technicians in real time based on on location, availability, and skill level What do you dislike about Salesforce Field Service? It is improved day by day so there is nothing to dislike. What problems is Salesforce Field Service solving and how is that benefiting you? It helps us to better resource management, and businesses ...

"All in one solution for your operations."

What do you like best about Salesforce Field Service? Salesforce Field Service is great tool provided by Salesforce to boom and manage your operations. I am a Salesforce Certified Field Service developer working for more than 3 yrs in this knows the full potential of this tool. Salesforce is taking lot of efforts to improve its systems and make it more robust Field service help you to effectively manage your operations and streamline everything for workforce management. What do you dislike ...